KRISTEN MIERNICKI
Chandler
Summary
Dedicated and experienced bartender with a proven track record of over 14 years in delivering exceptional customer service and maintaining a high-energy, welcoming atmosphere. Skilled in team leadership and streamlining bar operations to ensure efficient service flow. Known for strong attention to detail, reliability, and a commitment to upholding brand standards and customer satisfaction. Capable of training and mentoring new staff, overseeing cash handling, and managing high-volume shifts with precision and a focus on quality service. A loyal and proactive team player, ready to contribute to a positive and productive bar environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Le Ame Global Ambassador
11.2024 - Current
- Handled numerous tables at the same time, maintaining excellent service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Detailed menu offerings with tailored suggestions for those with food allergies.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Cold Beers And Cheeseburgers
05.2017 - 11.2024
- Acted as keyholder, responsible for opening and closing duties, securing the premises, and ensuring adherence to safety protocols
- Trained and mentored new bartenders, enhancing team performance and ensuring consistency in customer service and bar standards
- Managed high-volume shifts with precision, maintaining excellent customer satisfaction and fostering a welcoming atmosphere
- Demonstrated expert knowledge of a diverse menu, offering recommendations and creating custom drink options to meet unique customer requests
- Proactively addressed customer feedback in real time, leveraging keen observational skills to anticipate needs and deliver a seamless experience
Bartender
Kimpton Firesky Resort
01.2014 - 04.2017
- Crafted a relaxing and upscale experience for guests by creating signature cocktails that align with the resort's unique brand and ambiance
- Provided personalized service to an international clientele, quickly adapting to diverse preferences and dietary restrictions
- Maintained a serene and orderly bar environment, ensuring cleanliness and organization to enhance the luxury spa atmosphere
- Collaborated with spa and resort staff to coordinate drink services for special events and VIP guests, ensuring seamless service across departments
- Demonstrated knowledge of local and seasonal ingredients, integrating them into menu offerings to reflect the resort's commitment to high-quality, fresh flavors
Education
Diploma - Business Administration
01.2007
Xavier College Preparatory
Scottsdale, AZ04.2017
Northern Arizona University
04.2017
Skills
- Ability to guide and motivate teams
- Strong interpersonal skills
- Identifying challenges
- Implementing efficient solutions
- Creative problem-solving
- Clear and concise communication
- Highly organized
- Prioritizing tasks
- Managing multiple responsibilities efficiently
Certification
- Arizona Liquor License, Current and compliant with all state regulations for serving alcoholic beverages.
- Arizona Food Handler's Certification, Trained in safe food handling practices to ensure health and safety compliance.
Timeline
Server
Le Ame Global Ambassador
11.2024 - Current
Bartender
Cold Beers And Cheeseburgers
05.2017 - 11.2024
Bartender
Kimpton Firesky Resort
01.2014 - 04.2017
Diploma - Business Administration
Xavier College Preparatory
Northern Arizona University
- Arizona Liquor License, Current and compliant with all state regulations for serving alcoholic beverages.
- Arizona Food Handler's Certification, Trained in safe food handling practices to ensure health and safety compliance.
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