Dedicated and experienced bartender with a proven track record of over 14 years in delivering exceptional customer service and maintaining a high-energy, welcoming atmosphere. Skilled in team leadership and streamlining bar operations to ensure efficient service flow. Known for strong attention to detail, reliability, and a commitment to upholding brand standards and customer satisfaction. Capable of training and mentoring new staff, overseeing cash handling, and managing high-volume shifts with precision and a focus on quality service. A loyal and proactive team player, ready to contribute to a positive and productive bar environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Le Ame Global Ambassador
11.2024 - Current
Handled numerous tables at the same time, maintaining excellent service.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Detailed menu offerings with tailored suggestions for those with food allergies.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Cold Beers And Cheeseburgers
05.2017 - 11.2024
Acted as keyholder, responsible for opening and closing duties, securing the premises, and ensuring adherence to safety protocols
Trained and mentored new bartenders, enhancing team performance and ensuring consistency in customer service and bar standards
Managed high-volume shifts with precision, maintaining excellent customer satisfaction and fostering a welcoming atmosphere
Demonstrated expert knowledge of a diverse menu, offering recommendations and creating custom drink options to meet unique customer requests
Proactively addressed customer feedback in real time, leveraging keen observational skills to anticipate needs and deliver a seamless experience
Bartender
Kimpton Firesky Resort
01.2014 - 04.2017
Crafted a relaxing and upscale experience for guests by creating signature cocktails that align with the resort's unique brand and ambiance
Provided personalized service to an international clientele, quickly adapting to diverse preferences and dietary restrictions
Maintained a serene and orderly bar environment, ensuring cleanliness and organization to enhance the luxury spa atmosphere
Collaborated with spa and resort staff to coordinate drink services for special events and VIP guests, ensuring seamless service across departments
Demonstrated knowledge of local and seasonal ingredients, integrating them into menu offerings to reflect the resort's commitment to high-quality, fresh flavors
Education
Diploma - Business Administration
01.2007
Xavier College Preparatory
Scottsdale, AZ
04.2017
Northern Arizona University
04.2017
Skills
Ability to guide and motivate teams
Strong interpersonal skills
Identifying challenges
Implementing efficient solutions
Creative problem-solving
Clear and concise communication
Highly organized
Prioritizing tasks
Managing multiple responsibilities efficiently
Certification
Arizona Liquor License, Current and compliant with all state regulations for serving alcoholic beverages.
Arizona Food Handler's Certification, Trained in safe food handling practices to ensure health and safety compliance.
Timeline
Server
Le Ame Global Ambassador
11.2024 - Current
Bartender
Cold Beers And Cheeseburgers
05.2017 - 11.2024
Bartender
Kimpton Firesky Resort
01.2014 - 04.2017
Diploma - Business Administration
Xavier College Preparatory
Northern Arizona University
Arizona Liquor License, Current and compliant with all state regulations for serving alcoholic beverages.
Arizona Food Handler's Certification, Trained in safe food handling practices to ensure health and safety compliance.
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