Kristen Turner
Phoenix
Summary
Results-driven Human Resources professional with expertise in benefits administration, policy development, and compliance management. Proven experience in enhancing operational efficiency and driving employee engagement through strategic compensation analysis and full-cycle recruiting. Committed to fostering positive workplace relations and implementing innovative HR solutions.
Overview
1
1
Certification
Work History
Human Resources Manager
AIMS Companies
Scottsdale
2022 - 2023
- Directed full-cycle corporate recruiting, including sourcing and selection, to attract top talent for critical roles.
- Partnered with leaders on organizational design, workforce planning, succession planning, and reclassification, aligning talent strategy with business goals.
- Directed HR programs, policies and processes to improve operational efficiency.
- Developed and implemented HR policies aligning with company objectives.
- Provided full-cycle compensation support including salary planning, approval of salary actions, promotions, and job re-leveling.
- Administered FMLA and ADA case management, partnering with managers, Legal and Safety.
- Administered employee benefits programs and resolved inquiries, resulting in enhanced employee satisfaction and cost savings.
Human Resources Director
Swift Aircraft Management
Phoenix
2017 - 2022
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on the basis of merit and relevance to the job.
- Developed and implemented policies and procedures to establish clear guidelines and enhance organizational effectiveness.
- Collaborated with leaders to enhance compliance, optimize staffing levels, and improve employee engagement and retention.
- Mediated employee relations issues to foster a positive work environment.
- Employee relations consulting, conducting investigations, and disciplinary action meetings.
- Oversaw payroll processing and conducted wage surveys to maintain competitive compensation packages aligned with industry standards.
- Administered employee benefit programs, conducting open enrollment and benefit education sessions with employees.
- Administered FMLA, and all other leaves of absence and the ADA interactive process.
Classification and Comp Mgr promoted from HR Mgr
DES
Phoenix
2012 - 2017
- Evaluated Agency compensation for job families against market rates, collaborating with division management on budget constraints and preparing decision packages for employee notifications and large group salary adjustments.
- In collaboration with ADOA, developed and implemented a new process flow for Job Descriptions eliminating duplication, reducing unnecessary steps and timeframes.
- Streamlined Job Description process through partnerships, transitioning to a paperless system.
- Trained Agency Division Human Resources Managers on best practices.
- Managed daily operations and staff to ensure efficient workflow of the team.
- Interpreted State and Federal laws, including the State's Personnel Rules, FLSA; provided recommendations and guidance, while ensuring compliance.
- Guided team members in skill development through regular coaching sessions.
Education
Associate of Arts -
Paradise Valley Community College
Phoenix, AZSkills
- Talent acquisition
- Compensation analysis
- Employee benefits administration
- FMLA administration
- Compliance management
- Policy development
Certification
SHRM-CP through 2028
Timeline
Human Resources Manager
AIMS Companies
2022 - 2023
Human Resources Director
Swift Aircraft Management
2017 - 2022
Classification and Comp Mgr promoted from HR Mgr
DES
2012 - 2017
Associate of Arts -
Paradise Valley Community College