Kristin Mendoza
Phoenix
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
Work History
BHT
Fountain Hills recovery
Scottsdale
06.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Medication dispensing
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cleaning business owner
Arizona all purpose cleaning services
Phoenix
02.2023 - 07.2025
- Managed daily operations of cleaning service business.
- Supervised and trained cleaning staff on best practices.
- Developed client relationships to ensure satisfaction and retention.
- Promoted business through local marketing initiatives and networking events.
- Oversaw daily operations of the business and provided guidance when needed.
- Interviewed, trained, and supervised employees.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Scheduled maintenance activities for equipment used by the business.
- Managed inventory levels to meet customer demand while minimizing costs.
- Investigated new technologies that could improve efficiency within the organization.
- Delegated work to staff, setting priorities and goals.
Education
Certified In CPR First Aid - CPR And First Aid
National CPR Association
04.2025 - 04.2025
De-escalation And Crisis And Intervention Safety R
Crisis Prevention Response+
11.2025 - 11.2025
Narcan Administration Certification
Crisis Prevention Response+
11.2025 - 11.2025
GED
Phoenix, AZSkills
- Medication dispensing
- Client relationship management
- Time management
- Budget oversight
Timeline
De-escalation And Crisis And Intervention Safety R
Crisis Prevention Response+
11.2025 - 11.2025
Narcan Administration Certification
Crisis Prevention Response+
11.2025 - 11.2025
BHT
Fountain Hills recovery
06.2025 - Current
Certified In CPR First Aid - CPR And First Aid
National CPR Association
04.2025 - 04.2025
Cleaning business owner
Arizona all purpose cleaning services
02.2023 - 07.2025
GED