Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Murray

Gilbert

Summary

Experienced leader with over 10 years of customer service experience and 3 years management. Trained with the ability to adapt to any situation, operate in a fast-paced environment, and able to quickly learn new skills. Looking for new opportunities to help grow my career path.



Overview

16
16
years of professional experience

Work History

Operations Manager/ Replenishment Associate

Michaels
01.2019 - Current
  • Operations Manager
  • Adapting to policy changes
  • Training
  • Unloading truck shipment
  • Effectively and efficiently plans workload
  • Communication and leadership
  • Conflict resolution and team collaboration
  • Customer/Team member engagement & relationship building
  • Replenishment/ Sales Associate
  • Morning stock duties
  • Help customers find products based on need
  • Working extra hours when requested
  • Cash handling
  • Directed customer phone calls
  • Opening and closing duties

Waitress/Cook/ On Call Manager

Flashbacks Diner
01.2010 - 01.2019
  • Waitress
  • Cash handling
  • POS system knowledge
  • Anticipated and addressed guests needs
  • Taking phone orders
  • Stocked areas needing supplies
  • Cook
  • Morning Prep
  • Nightly cleaning
  • Ensured proper food handling procedures
  • Stocked areas needing supplies
  • On Call Management
  • Trained waitresses and cooks
  • Counting registers nightly
  • Monitored dining and kitchen areas

Education

Bachelor’s - animal health and behavior

Unity Environmental University
New Gloucester, ME
04-2029

Associate Of Arts - undefined

Central Arizona College
12.2018

High School Diploma -

Santa Cruz Valley Union High School
05.2015

Skills

  • MANAGEMENT

  • Able to resolve conflict that arises with customer dissatisfaction

  • Planning daily work

  • Master of sales techniques

  • Knowledge of products

  • Handles money, responsibilities, and guests with care

  • Communication

  • Positive attitude

  • Communicate efficiently with customers, co-workers, and supervisors

  • Driven to exceed expectations

  • Detail oriented

  • Leadership

  • Adaptability and flexibility

  • Works well under pressure

  • Dependable and excellent at problem solving

  • Able to perform my duties efficiently

  • Cross-functional collaboration

  • Staff development

  • Health and safety compliance

Timeline

Operations Manager/ Replenishment Associate

Michaels
01.2019 - Current

Waitress/Cook/ On Call Manager

Flashbacks Diner
01.2010 - 01.2019

Associate Of Arts - undefined

Central Arizona College

Bachelor’s - animal health and behavior

Unity Environmental University

High School Diploma -

Santa Cruz Valley Union High School

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Kristin Murray