Kristin Murray
Gilbert
Summary
Experienced leader with over 10 years of customer service experience and 3 years management. Trained with the ability to adapt to any situation, operate in a fast-paced environment, and able to quickly learn new skills. Looking for new opportunities to help grow my career path.
Overview
16
16
years of professional experience
Work History
Operations Manager/ Replenishment Associate
Michaels
01.2019 - Current
- Operations Manager
- Adapting to policy changes
- Training
- Unloading truck shipment
- Effectively and efficiently plans workload
- Communication and leadership
- Conflict resolution and team collaboration
- Customer/Team member engagement & relationship building
- Replenishment/ Sales Associate
- Morning stock duties
- Help customers find products based on need
- Working extra hours when requested
- Cash handling
- Directed customer phone calls
- Opening and closing duties
Waitress/Cook/ On Call Manager
Flashbacks Diner
01.2010 - 01.2019
- Waitress
- Cash handling
- POS system knowledge
- Anticipated and addressed guests needs
- Taking phone orders
- Stocked areas needing supplies
- Cook
- Morning Prep
- Nightly cleaning
- Ensured proper food handling procedures
- Stocked areas needing supplies
- On Call Management
- Trained waitresses and cooks
- Counting registers nightly
- Monitored dining and kitchen areas
Education
Bachelor’s - animal health and behavior
Unity Environmental University
New Gloucester, ME04-2029
Associate Of Arts - undefined
Central Arizona College
12.2018
High School Diploma -
Santa Cruz Valley Union High School
05.2015
Skills
- MANAGEMENT
- Able to resolve conflict that arises with customer dissatisfaction
- Planning daily work
- Master of sales techniques
- Knowledge of products
- Handles money, responsibilities, and guests with care
- Communication
- Positive attitude
- Communicate efficiently with customers, co-workers, and supervisors
- Driven to exceed expectations
- Detail oriented
- Leadership
- Adaptability and flexibility
- Works well under pressure
- Dependable and excellent at problem solving
- Able to perform my duties efficiently
- Cross-functional collaboration
- Staff development
- Health and safety compliance
Timeline
Operations Manager/ Replenishment Associate
Michaels
01.2019 - Current
Waitress/Cook/ On Call Manager
Flashbacks Diner
01.2010 - 01.2019
Associate Of Arts - undefined
Central Arizona College
Bachelor’s - animal health and behavior
Unity Environmental University
High School Diploma -
Santa Cruz Valley Union High School