Kristina Guerrero
Phoenix
Summary
Dynamic Sales Manager with a proven track record at Pandora Jewelry, adept at implementing innovative sales strategies and enhancing team collaboration. Skilled in market research and customer service, I excel in driving productivity and resolving client issues, consistently achieving sales goals while fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
Sales Manager
Pandora Jewelry
Phoenix
05.2024 - Current
- Developed and implemented sales strategies to increase market share.
- Used change methodologies to increase sales and led projects for increased productivity.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Resolved customer complaints regarding sales and service.
- Managed daily operations of sales department, including supervision of staff members.
Sales Associate
Hugo Boss
Phoenix
05.2023 - 03.2024
- Adhered to company initiatives and achieved established goals.
- Bagged or packaged purchases and wrapped gifts.
- Organized stockroom shelves according to size, color or style.
- Developed trusting relationships with customers by making personal connections.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Adidas
Phoenix
07.2022 - 05.2023
- Received and displayed product shipments on store retail shelves upon delivery.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted inventories on a regular basis to track stock levels.
- Processed transactions using a point-of-sale system.
Education
Associate of Science - Health Sciences
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ05-2027
Skills
- Problem solving
- Team collaboration
- Customer service
- Public speaking
- Sales team training
- Market research, forecasting, and analysis
Timeline
Sales Manager
Pandora Jewelry
05.2024 - Current
Sales Associate
Hugo Boss
05.2023 - 03.2024
Sales Associate
Adidas
07.2022 - 05.2023
Associate of Science - Health Sciences
Maricopa Community Colleges, South Mountain Community College