Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kristina Morgan

Phoenix

Summary

Detail-oriented with focus on completion of the entire process with a successful end-result in mind. Diverse background of time-management and adaptability to reach a common goal. Strong work ethics and determination to embrace challenges, learn new skills and be trusted with the opportunity to use the skills. Supportive team member, confident decision-maker, and strong customer service aptitude. Extreme attention to details and time management in order to achieve milestones.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Sophia's Kitchen
08.2020 - Current
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Accountant Assistant

Valley Equipment Repair
05.2015 - Current
  • Monitored status of accounts receivable and payable to facilitate efficient processing.
  • Organized office systems to maximize efficiency and completeness of records.
  • Documented business expenses and sales.

Server

Four Peaks Brewing Company
11.2017 - 03.2020
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.

Beverage Cart Server

Hilton Tapatio Cliffs
03.2015 - 03.2020
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Property Crimes Intern

Phoenix Police Department
01.2017 - 01.2018
  • Managed detailed police reports and input data into the departments shared system.
  • Expanded on social awareness by interviewing suspects, while keeping detailed documentation that officers rely on.

Education

Bachelor of Science - Criminal Justice And Criminology

Arizona State University
Tempe, AZ

Skills

  • Teamwork/ Collaboration
  • Food sales and promotion
  • Guest relations management
  • Communication skills
  • Problem-solving
  • Professional Appearance
  • Microsoft

Certification

  • Maricopa County Food Handlers

  • Arizona Responsible Alcohol Training

  • Cicerone Certified

Timeline

Server

Sophia's Kitchen
08.2020 - Current

Server

Four Peaks Brewing Company
11.2017 - 03.2020

Property Crimes Intern

Phoenix Police Department
01.2017 - 01.2018

Accountant Assistant

Valley Equipment Repair
05.2015 - Current

Beverage Cart Server

Hilton Tapatio Cliffs
03.2015 - 03.2020

Bachelor of Science - Criminal Justice And Criminology

Arizona State University

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Kristina Morgan