Kristina Morgan
Phoenix
Summary
Detail-oriented with focus on completion of the entire process with a successful end-result in mind. Diverse background of time-management and adaptability to reach a common goal. Strong work ethics and determination to embrace challenges, learn new skills and be trusted with the opportunity to use the skills. Supportive team member, confident decision-maker, and strong customer service aptitude. Extreme attention to details and time management in order to achieve milestones.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Sophia's Kitchen
08.2020 - Current
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Accountant Assistant
Valley Equipment Repair
05.2015 - Current
- Monitored status of accounts receivable and payable to facilitate efficient processing.
- Organized office systems to maximize efficiency and completeness of records.
- Documented business expenses and sales.
Server
Four Peaks Brewing Company
11.2017 - 03.2020
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Beverage Cart Server
Hilton Tapatio Cliffs
03.2015 - 03.2020
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Property Crimes Intern
Phoenix Police Department
01.2017 - 01.2018
- Managed detailed police reports and input data into the departments shared system.
- Expanded on social awareness by interviewing suspects, while keeping detailed documentation that officers rely on.
Education
Bachelor of Science - Criminal Justice And Criminology
Arizona State University
Tempe, AZSkills
- Teamwork/ Collaboration
- Food sales and promotion
- Guest relations management
- Communication skills
- Problem-solving
- Professional Appearance
- Microsoft
Certification
Maricopa County Food Handlers
Arizona Responsible Alcohol Training
Cicerone Certified
Timeline
Server
Sophia's Kitchen
08.2020 - Current
Server
Four Peaks Brewing Company
11.2017 - 03.2020
Property Crimes Intern
Phoenix Police Department
01.2017 - 01.2018
Accountant Assistant
Valley Equipment Repair
05.2015 - Current
Beverage Cart Server
Hilton Tapatio Cliffs
03.2015 - 03.2020
Bachelor of Science - Criminal Justice And Criminology
Arizona State University
Maricopa County Food Handlers
Arizona Responsible Alcohol Training
Cicerone Certified
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