Kristina Piotrowski
Surprise
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
3
3
years of professional experience
Work History
Sales Representative
Emperion Marketing
Phoenix
01.2009 - 03.2010
- Developed relationships with clients to identify their marketing needs.
- Conducted product demonstrations to showcase offerings effectively.
- Collaborated with team members to create targeted sales strategies.
Certified Nursing Assistant
senior helpers in-home care
Phoenix
03.2007 - 08.2009
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored and recorded vital signs for patient health assessments.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with healthcare teams to ensure quality care for clients.
- Maintained a clean and safe environment for clients at home.
- Documented client progress and reported changes to supervisors promptly.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Cleaned and sanitized patient rooms according to established protocols.
- Supported non-ambulatory residents in range of motion exercises.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Participated in educational programs related to nursing assistant skills development.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Supplied, collected and emptied patient bedpans on frequent basis.
Sales Associate
Ross Dress for Less
Surprise
10.2008 - 01.2009
- seasonal part-time I cleaned up the store after it closed and I did general sales on the floor during business hours
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Maintained store organization by restocking shelves and arranging merchandise displays.
- Collaborated with team members to ensure a positive shopping experience for customers.
- Ensured cleanliness of the store by tidying up fitting rooms and sales floor areas.
- Engaged with customers to promote sales events and loyalty programs effectively.
- Handled customer complaints professionally, striving for quick resolutions within store policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Greenway High School
Phoenix, AZSkills
- Client relationship building
- Quality assurance
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
- Adaptability to change
- Emotional intelligence
- Patient advocacy
- Responding to emergencies
- Quality assurance controls
- Customer service
- Handling complaints
- Client relationship management
- Attention to detail
- Flexible scheduling
- Critical thinking
- Welcoming guests
- Supply stocking
- Multi-line phone systems
- Teamwork orientation
- Payment handling
- Professional appearance
- Patience and tolerance
- Initiative-taking
- Adaptability and flexibility
- Communication
- Administrative skills
- Computer literacy
- Customer service management
- Salesmanship
- Teamwork
- Process transactions
- Manage research
- Upselling techniques
- Teamwork and collaboration
- Problem-solving aptitude
References
References available upon request.
Timeline
Sales Representative
Emperion Marketing
01.2009 - 03.2010
Sales Associate
Ross Dress for Less
10.2008 - 01.2009
Certified Nursing Assistant
senior helpers in-home care
03.2007 - 08.2009
Greenway High School