Kristina Tran
Queen Creek,AZ
Summary
Confident and hard-working professional with a strong aptitude for relationship building and time management. Recognized for high drive, resourcefulness, and valuable team player skills, consistently contributing to project success through strategic thinking and effective collaboration.
Overview
9
9
years of professional experience
Work History
ER Registrar
East Valley ER and Hospital
02.2024 - Current
- Patient check-in and admission
- Insurance verification and prior authorization submissions
- Obtain copayments from patients
- Coordination between various departments
- Organized, reviewed, and filed paperwork for secure record keeping
- Completed administrative patient intakes with insurance information and mandated forms.
- Performed various administrative tasks by filing, copying and faxing documents
- Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning processes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Optical Sales Associate
LensCrafters
11.2021 - 02.2024
- Sales associate
- Glasses inspections and adjustments
- Optical lab, cutting and fitting lenses
- Vision insurance verification
- Answered telephone calls to schedule eye exams and answer questions or inquiries
- Contact lens fitting and training
- Recommended specific frames, lenses and lens coatings to suit client needs
Front Desk Associate
Brown Community Management
06.2020 - 09.2021
- Front desk administrative tasks
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered customer telephone calls promptly and appropriately handled needs
- Cleaned gym equipment and do hourly checks
- Maintained cleanliness and organization of front desk area.
- Developed and maintained positive relationships with home owners for satisfaction.
Nail Salon Receptionist
Eden Nails
01.2016 - 01.2018
- Communicated with nail techs if clients canceled or changed appointment times
- Updated customer records and maintained accurate client information
- Handled payments and processed credit card transactions
Education
Bachelor of Science - Healthcare Administration
Aspen University
Aspen, CO10.2024
Skills
- Hands-On Laboratory Work
- Insurance Benefit Verification
- Effective Time Management
- Digital Proficiency
- Professional Phone Communication
- Dedicated Family Caregiver
- Patient Records Management
- Experience with EMR Implementation
- Systematic Task Management
- Administrative Coordination
- Quality improvement
- Healthcare ethics
- Records management
Languages
Vietnamese
Native or Bilingual
Timeline
ER Registrar
East Valley ER and Hospital
02.2024 - Current
Optical Sales Associate
LensCrafters
11.2021 - 02.2024
Front Desk Associate
Brown Community Management
06.2020 - 09.2021
Nail Salon Receptionist
Eden Nails
01.2016 - 01.2018
Bachelor of Science - Healthcare Administration
Aspen University
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