Kristine Becker
Glendale
Summary
Diverse strong willed salesperson with desire to succeed and take care of customers through the buying process.
Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.
Resourceful professional in online commerce, known for high productivity and efficient task completion. Skilled in digital marketing strategies, e-commerce analytics, and customer relationship management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Internet Sales Coordinator
Bill Luke Chrysler Jeep and Dodge
Phoenix
09.2023 - Current
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Created, managed and automated orders and invoices using order management and invoicing software.
- Analyzed website performance data to identify areas of improvement in order to increase user engagement and conversions.
Internet Sales Manager
Horne Mazda
Avondale
01.2022 - 01.2023
- Tracking internet inquiries and lead providers
- Email and follow up phone calls with customers new and repeat
- Product Knowledge and up to date certification
- Understanding the customer wants and needs and finding the right product
- Follow up with customers post sale
- Maintained relationships and followed up with customers.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Internet Sales Manager
AutoNation Chevrolet Arrowhead
Peoria
05.2016 - 03.2017
- Tracking internet inquiries and lead providers
- Email and follow up phone calls with customers new and repeat
- Product Knowledge and up to date certification
- Understanding the customer wants and needs and finding the right product
- Follow up with customers post sale
Education
Diploma -
Fountain Fort Carson High School
Fountain, CO05-2008
Skills
- Strong Interpersonal Skills
- Ability to learn and adapt
- Technologically Sound
- Willingness to go above and beyond the call of duty
- Customer follow up
- CRM software
- Sales reporting
- Email communication
- Relationship management
- Time management
- Negotiation skills
- Problem solving
- Goal-oriented mindset
Timeline
Internet Sales Coordinator
Bill Luke Chrysler Jeep and Dodge
09.2023 - Current
Internet Sales Manager
Horne Mazda
01.2022 - 01.2023
Internet Sales Manager
AutoNation Chevrolet Arrowhead
05.2016 - 03.2017
Diploma -
Fountain Fort Carson High School