Dynamic Food and Beverage Manager with a proven track record at Lone Tree Golf Club, excelling in menu development and cost control. Enhanced guest experiences through innovative seasonal offerings and effective staff training. Strong leadership and relationship-building skills led to successful event coordination and improved service delivery, driving significant sales growth.
Overview
20
20
years of professional experience
Work History
Food and Beverage Manager/Event Sales Coordinator
Lone Tree Golf Club
11.2013 - 04.2025
Oversaw daily operations of food and beverage services, ensuring high-quality customer experiences.
Developed and implemented staff training programs to enhance service efficiency and consistency.
Managed inventory control processes, reducing waste while maintaining optimal stock levels.
Collaborated with culinary team to design seasonal menu offerings that align with market trends.
Analyzed customer feedback to drive improvements in service delivery and product offerings.
Organized successful special events that contributed to increased sales figures.
Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Oversaw the hiring process for new employees, selecting top talent to join our team.
Implemented creative solutions for space optimization during peak hours or busy seasons.
Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Bartender
Fantasy Springs Resort Casino
03.2013 - 11.2013
Led bar operations, ensuring seamless service and high guest satisfaction.
Mentored junior bartenders, enhancing team skills and efficiency.
Innovated cocktail menu, incorporating seasonal ingredients for unique offerings.
Managed inventory control, minimizing waste and optimizing resources.
Enhanced customer experience through personalized service and engagement.
Bartender/Administrative Assistant
Souther Dunes Golf Club-Troon Golf Managment
02.2008 - 02.2013
Uphold highest level of guest/golf etiquette standards, POS/Microsoft Office, Proficient, Payroll Responsibilities for 100 employees, Invoicing/Filing,Handled Large Amounts of transactions/member charges
Developed seasonal drink menus, incorporating local ingredients to attract new customers and drive sales.
Collaborated with kitchen staff to synchronize food and beverage pairings for enhanced dining experiences.
Implemented cleanliness protocols, maintaining a safe and organized bar environment in compliance with health regulations.
Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business through attentive service.
Bartender/Server
The Grace Inn Hotel
02.2005 - 04.2008
Prepared and served beverages while adhering to safety and health regulations.
Assisted in maintaining cleanliness and organization of bar area throughout shifts.
Engaged with customers to provide exceptional service and address inquiries effectively.
Collaborated with team members to ensure efficient operation during peak hours.
Monitored inventory levels and reported shortages to management for timely replenishment.
Followed cash handling procedures accurately during transactions with patrons.