Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristine Merola

Kingman,Arizona

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and teamwork. Enhanced store performance through effective collaboration and customer engagement. Skilled in cash handling accuracy and problem-solving, I foster positive environments and drive results. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
11.2007 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.

Private School Teacher

Grace Christian Academy
08.2005 - 07.2012
  • Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
  • Increased student engagement by incorporating multimedia and interactive activities into lessons.
  • Led after-school tutoring sessions to provide additional support for struggling students, helping them improve their academic performance.
  • Supported diverse learners by modifying lessons to accommodate various learning styles and abilities.
  • Maintained positive relationships with parents through regular communication, sharing progress updates, and addressing concerns.

Education

Associate of Arts - Early Childhood Education

Yuba College
Marysville, CA

Some College (No Degree) - Applied Psychology

Simpson College
Redding, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Friendly and outgoing
  • Policy and procedure adherence
  • Retail store operations
  • Meeting deadlines
  • Cash handling accuracy
  • Reliable and punctual
  • Multi-tasking strength

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Sales Associate

Walmart
11.2007 - 08.2023

Private School Teacher

Grace Christian Academy
08.2005 - 07.2012

Some College (No Degree) - Applied Psychology

Simpson College

Associate of Arts - Early Childhood Education

Yuba College

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Kristine Merola