KRISTINE YOUNG
Phoenix
Summary
Dynamic Emergency Department Registered Nurse and Team Lead with over 10 years of clinical and leadership experience. Proven ability to supervise large teams, optimize patient flow, and implement quality improvement initiatives. Skilled in regulatory compliance, staff development, and fostering a culture of excellence in patient care. Seeking Nursing Supervisor role to leverage expertise in operational management and team mentorship to drive superior outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Emergency Department Team Lead
Mayo Clinic
08.2022 - Current
- Supervise 30–40 staff members per shift in a 56-bed ED, ensuring adherence to clinical standards and regulatory compliance.
- Partner with leadership to develop staffing strategies and optimize resource allocation.
- Implement service recovery protocols, contributing to improved patient satisfaction scores.
- Spearheaded equipment reorganization project, improving accessibility and reducing downtime for critical resources.
- Mentor and coach staff to enhance performance and foster a collaborative team environment.
Registered Nurse / Clinical Educator
Abrazo West Campus
07.2017 - 12.2022
- Delivered high-acuity care in a 50-bed ED and Level I Trauma Center.
- Functioned as relief charge nurse and trauma team member.
- Developed and implemented a 12-week onboarding program for new nurses, improving retention and competency.
- Promoted interdisciplinary collaboration and patient-centered care.
Registered Nurse – Medical/Surgical/Neurology
Abrazo West Campus
05.2016 - 07.2017
- Provided comprehensive care across med/surg and neurology units.
- Ensured accurate documentation and safe medication administration.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Administered patient care, ensuring comfort and safety throughout treatment processes.
Owner/Operator
Licensed Daycare Provider
01.2009 - 05.2016
- Delivered personalized care and developmental programming for children ages 6 weeks to 4 years.
- Managed all operational, financial, and regulatory aspects of the business.
Facility Director
Tutor Time Childcare
01.1999 - 01.2009
- Directed operations for a childcare facility serving 300 children and supervising 60 staff members.
- Oversaw hiring, training, and performance management of staff.
- Implemented cost-effective strategies for facility upgrades and renovations, enhancing overall functionality.
- Directed facility maintenance operations to ensure compliance with safety regulations and standards.
Education
Master of Science - Nursing Leadership And Management
Grand Canyon University
Glendale, AZBachelor of Science - Nursing
Northern Arizona University
Flagstaff, AZ12.2016
Associate Degree - Nursing
Estrella Mountain Community College
Avondale, AZ12.2015
Skills
- Team leadership and mentorship
- Emergency & Trauma Nursing
- Regulatory Compliance
- Quality Improvement & Performance Evaluation
- Clinical Education & Program Development
- Interdisciplinary Collaboration
- Crisis Management & Service Recovery
- Scheduling & Resource Allocation
Certification
- Arizona Registered Nurse – RN197802
- Certified Emergency Nurse (CEN) – Valid through 05/2027
- Advanced Cardiac Life Support (ACLS) – Valid through 04/2027
- Basic Life Support (BLS) – Valid through 04/2027
- Pediatric Advanced Life Support (PALS) – Valid through 04/2027
- Trauma Nursing Core Certification (TNCC) – Valid through 04/2027
Timeline
Emergency Department Team Lead
Mayo Clinic
08.2022 - Current
Registered Nurse / Clinical Educator
Abrazo West Campus
07.2017 - 12.2022
Registered Nurse – Medical/Surgical/Neurology
Abrazo West Campus
05.2016 - 07.2017
Owner/Operator
Licensed Daycare Provider
01.2009 - 05.2016
Facility Director
Tutor Time Childcare
01.1999 - 01.2009
Master of Science - Nursing Leadership And Management
Grand Canyon University
Bachelor of Science - Nursing
Northern Arizona University
Associate Degree - Nursing
Estrella Mountain Community College