Kristy Green
Mesa
Summary
Professional with experience in customer service and retail operations, adept at resolving customer complaints and inquiries in alignment with company policies. Demonstrated proficiency in cash register operation and payment processing, ensuring accurate transactions while maintaining compliance with safety regulations. Proven ability to manage inventory through effective product restocking and display arrangements, contributing to a well-organized store environment. Strong communication skills facilitate teamwork and enhance customer interactions, promoting loyalty programs to support sales objectives.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
06.2019 - 05.2025
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Arts - Criminal Justice
Heald College
CA06-2008
Skills
- Cash register operation
- Payment processing
- Customer service
- Inventory management
- Complaint resolution
- Communication skills
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Conflict resolution
- Product restocking
- Identification checks
- Cash register systems
- Payment collection
- Empathy and patience
- Written and verbal communication
- Transaction handling
Certification
- CPR Certifed
- First Aide Certified
- Clearance Card
- Mandated Reporter Certified
Languages
English
Professional
References
References available upon request.
Timeline
Cashier
Walmart
06.2019 - 05.2025
Associate of Arts - Criminal Justice
Heald College