Krystian Ramos
Mesa
Summary
Dedicated and results-oriented Community Liaison with a proven ability to build relationships and facilitate communication between diverse groups. Eager to contribute to community development initiatives and enhance public relations strategies.
Overview
10
10
years of professional experience
Work History
Service Advisor
Merced Volkswagen
05.2017 - 04.2021
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Registration Clerk
Castle Family Health Centers
06.2015 - 05.2017
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Community Liaison
La Sierra Care Center
05.2011 - 05.2015
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
- Coordinated volunteer recruitment efforts to support various programs within the organization.
- Strengthened community partnerships by organizing and attending collaborative events.
- Developed and implemented strategies to address community concerns, resulting in increased trust and satisfaction.
Education
Bachelor - Community Health
Arizona State University
Tempe, AZ08.2026
Associate Degree - Health Sciences
Merced College
Merced, CA12.2023
Skills
- Excellent communication
- Performance goals
- Workflow management
- Records management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Advisor
Merced Volkswagen
05.2017 - 04.2021
Registration Clerk
Castle Family Health Centers
06.2015 - 05.2017
Community Liaison
La Sierra Care Center
05.2011 - 05.2015
Bachelor - Community Health
Arizona State University
Associate Degree - Health Sciences
Merced College
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