Kyla Church
Tucson
Summary
At Crust Brothers Pizza, under the leadership of Mark and Ed Miller, I excelled in creating a welcoming atmosphere and mentoring staff, significantly enhancing customer satisfaction and loyalty. Skilled in customer service and experience, I led by example, fostering teamwork and resolving issues efficiently, contributing to the restaurant's positive reputation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crust Brothers Pizza
Mark Miller, Ed Miller
12.2019 - 01.2025
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Education
No Degree - Landscape Architecture
University of Arizona
Tucson, AZ05-2027
Skills
- POS system
- Customer service
- Food presentation
- Fine-dining expertise
- Table service
- Reliable and responsible
- Problem-solving
- Collaboration and teamwork
- Safe food handling
- Critical thinking
- Coaching and mentoring
- Calm and pleasant demeanor
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Arizona Driver's License
- First Aid Certification
Languages
Chinese (Mandarin)
Elementary
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Crust Brothers Pizza
Mark Miller, Ed Miller
12.2019 - 01.2025
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Arizona Driver's License
- First Aid Certification
No Degree - Landscape Architecture
University of Arizona
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