Kylah Wood
Mesa
Summary
Proven track record in team leadership and coaching, enhancing operational efficiency and customer satisfaction. Skilled in developing training resources and maintaining high standards of the workplace, fostering a collaborative environment that drives success. Creative mindset with attention to detail that is necessary for collaborative design.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
Raising Canes Chicken Fingers
08.2024 - Current
- Trained new crew members in operational procedures and customer service standards.
- Assisted in maintaining high-quality food safety and cleanliness standards.
- Improved team efficiency by developing streamlined training materials and resources.
- Provided ongoing support to team members, fostering a collaborative work environment.
Shift Leader
Sonic Drive In
02.2022 - 08.2024
- Supervised team operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new staff on operational procedures and customer service standards.
- Assisted in inventory management, maintaining stock levels and product quality.
- Resolved customer inquiries and complaints, enhancing overall satisfaction.
Education
Bachelor of Arts - Architectural Studies (BSD)
Arizona State University
Tempe, AZHigh School Diploma -
Poston Butte High School
San Tan ValleySkills
- 3D Modeling in Rhino
- Auto-Cad
- Revit
- Decision-making
- Coaching and mentoring
- Collaborative design
- Strong teamwork capabilities
Certification
Photoshop Certification
Timeline
Crew Trainer
Raising Canes Chicken Fingers
08.2024 - Current
Shift Leader
Sonic Drive In
02.2022 - 08.2024
Bachelor of Arts - Architectural Studies (BSD)
Arizona State University
High School Diploma -
Poston Butte High School