Kyla “Kota” Gavin
Phoenix
Summary
Dynamic and dedicated professional with experience at AMC Dine-in Esplanade 14, excelling in customer service and time management. Proven ability to multitask effectively while ensuring high standards of hygiene and cleanliness. Recognized for delivering exceptional dining experiences and fostering positive guest interactions in a fast-paced environment.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Waitress, Usher, and Front of House
AMC Dine-in Esplanade 14
Phoenix
05.2025 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Greeted guests promptly and courteously, assessed their dining needs, and delivered service.
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Ensured cleanliness in theatres and workspace to provide a pleasant experience.
Education
High School -
Camelback High School
Phoenix, AZ 08.2022 - 05.2026
Skills
- Point of sale operation
- Customer service
- Order accuracy
- Food safety
- Sanitation practices
- Basic food safety
- Strong multitasking
- Time management
- Team collaboration
- Conflict resolution
- Attention to detail
- Active listening
Timeline
Waitress, Usher, and Front of House
AMC Dine-in Esplanade 14
05.2025 - Current
High School -
Camelback High School
08.2022 - 05.2026