Kyle Brown
Tempe
Summary
Developed exceptional customer service skills and ability to manage multiple tasks in fast-paced environment. Seeking to transition into new field, bringing strong work ethic and proactive approach to problem-solving. Focused on contributing to team success and enhancing operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Outside Service Attendant
Coto De Caza Country Club
01.2024 - 08.2024
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Collaborated with colleagues to develop and implement new strategies for enhancing guest experience and overall satisfaction at the golf course.
- Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
- Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.
Host/Server Assistant
Carmelitas
01.2020 - 12.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Arts - Finance
Arizona State University
Tempe, AZNo Degree -
Santa Margarita Catholic High School
Santa Margarita, CA05-2021
Skills
- Strong work ethic
- Initiative and Self-motivation
- Teamwork and collaboration
- Customer service and assistance
- Problem-solving
Certification
Real Estate License
Timeline
Outside Service Attendant
Coto De Caza Country Club
01.2024 - 08.2024
Host/Server Assistant
Carmelitas
01.2020 - 12.2020
Real Estate License
Bachelor of Arts - Finance
Arizona State University
No Degree -
Santa Margarita Catholic High School
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