Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Kyle Talen

Phoenix

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Guest-oriented Concierge providing more than 10 years of experience in hospitality and food industries. Self-starter provides valuable service to clients.

Overview

6
6
years of professional experience

Work History

Hospitality Team Member

True Food Kitchen
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Chanel

Saks Fifth Avenue
04.2023 - 04.2024
  • Provided a personal experience in luxury sales.
  • Advised guests with well-rounded product knowledge.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Made personal connections with guests in order to keep a substantial clientele.

Hospitality Team Member

Riot Hospitality Group
04.2018 - 04.2023
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
10.2023

Skills

  • Excellent customer service
  • Exceptional communication
  • Effective relationship building
  • Clienteling techniques mastery

Hobbies

Strong background in all things art related. Photography, painting, and music are some of my passions! 

Timeline

Hospitality Team Member

True Food Kitchen
11.2023 - Current

Chanel

Saks Fifth Avenue
04.2023 - 04.2024

Hospitality Team Member

Riot Hospitality Group
04.2018 - 04.2023

Bachelor of Science - Psychology

Grand Canyon University
Kyle Talen