Kyle Tolman

• Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
• Maintained open communication by presenting regular updates on project status to customers and corporate team
• Partnered with project team members to identify and quickly address problems.
• Monitored project progress, identified risks and took corrective action as needed.
• Maintained schedules to meet key milestones at every project phase.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Monitored and executed all contracts

Lead interdepartmental effort between Facilities, Marketing, and Operations teams for the Fresh Food Fast roll out initiative

Instrumental in the development, evaluation, and implementation of Smart Check Out (self check out service)

Evaluated operational processes to identify redundancies to enhance corporate synergy

• Supervised various locations, enforcing high-quality standards of operation.
• Achieved sales goals and service targets
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.