Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kylee Villanueva

Gilbert

Summary

Developed strong sales and customer service skills in fast-paced retail environment, seeking to transition into new field. Adept at managing inventory and building relationships with clients and team members. Looking to leverage these transferable skills to make meaningful impact in new industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Parts Sales Manager

AutoZone
12.2024 - Current
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
  • Monitored industry trends to stay current on market changes, adjusting pricing and inventory accordingly.
  • Established a comprehensive returns policy that balanced customer satisfaction with business objectives.

Server

Fat Willy's Family Sports Grill
12.2023 - 06.2024
  • Delivered exceptional customer service in fast-paced dining environment.
  • Efficiently processed orders using point-of-sale system, ensuring accuracy and speed.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Assisted in training new team members on menu offerings and service standards.

Teacher's Assistant

EVIT
08.2023 - 12.2023
  • Supported classroom activities by preparing materials and organizing resources for daily lessons.
  • Assisted in maintaining a positive learning environment through effective classroom management techniques.
  • Collaborated with teachers to adapt instructional methods based on individual student needs and learning styles.
  • Monitored student progress and provided feedback to teachers regarding academic performance and behavior.

Sales Associate

Shoppers Supply
08.2022 - 12.2022
  • Assisted customers in product selection and provided knowledgeable recommendations to enhance shopping experience.
  • Processed sales transactions efficiently using POS systems, ensuring accurate cash handling and record-keeping.
  • Maintained visual merchandising standards by organizing product displays and ensuring stock availability on the sales floor.
  • Collaborated with team members to achieve store targets through effective communication and teamwork strategies.

Server

Sushiya Sushi
01.2022 - 06.2022
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Campo Verde
Gilbert, AZ
05-2023

Certificate - Welding

EVIT
Mesa, AZ
05-2023

Skills

  • Operational efficiency
  • Warehouse management
  • Task delegation
  • Sales reporting
  • Customer service
  • Inventory management
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Time management

Certification

American Welding Society (AWS), 3G GMAW Welding Certification- January 2023

American Welding Society (AWS), 3G SMAW Welding Certification- January 2023

Languages

English

Timeline

Parts Sales Manager

AutoZone
12.2024 - Current

Server

Fat Willy's Family Sports Grill
12.2023 - 06.2024

Teacher's Assistant

EVIT
08.2023 - 12.2023

Sales Associate

Shoppers Supply
08.2022 - 12.2022

Server

Sushiya Sushi
01.2022 - 06.2022

High School Diploma -

Campo Verde

Certificate - Welding

EVIT
Kylee Villanueva