Kyleisha Herder
Paradise Valley
Summary
Dedicated and personable individual with a strong foundation in customer service garnered from previous retail roles. Eager to leverage my exceptional communication, problem-solving, and interpersonal skills in a dynamic receptionist position. Proven ability to create a welcoming and efficient environment for clients and visitors. With a keen eye for detail and a commitment to delivering top-notch assistance, I am excited to transition my customer-focused expertise into the realm of reception, contributing to seamless operations and exceptional guest experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nike
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Salesfloor Lead Associate
Kohl's
03.2021 - 12.2021
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Initiated timely response to emails, voicemails, and written correspondence.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Chandler High School
Chandler, AZ05.2022
Skills
- Time Management
- Customer Service
- Guest Relations
- Listening Skills
- Verbal Communication
- Dispute Mediation
- Microsoft Access
- Answering Customer Questions
- Online Systems
Timeline
Sales Associate
Nike
12.2022 - Current
Salesfloor Lead Associate
Kohl's
03.2021 - 12.2021
Bachelor of Arts - Psychology
Arizona State University
High School Diploma -
Chandler High School
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