KYLIE OTTNEY
Phoenix
Summary
Profiled on my enclosed resume is a brief outline of my experience. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. My willingness to take on added responsibilities to meet team goals is one of my greatest advantages. My variety of skill sets makes me a valued asset to any team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SR TRANSACTION COORDINATOR
Opendoor
01.2020 - Current
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements
- Establishing and supporting signing team
- Working as an ELC - reviewing and signing contracts, following up with agent requests, following up with escalated agent matters
- Assisting in escalated matters
- Handling FIPRTA
- Supporting Transaction Management team with transactions
- Verifying Utility Balances on Settlement Statement
- Title and Escrow back up
- Assisted in training new team members.
HR INTERN
United Postal Service
08.2019 - 12.2019
- Recruiting new hires
- Interviewing potential candidates
- Assisting employees with concerns.
BARISTA
Starbucks
03.2017 - 08.2019
- Food handling including making craft coffees and food items for customers
- Answering in store phones to take pick up orders and answer business related
- Operated cash register, collected payments and provided accurate change.
CUSTOMER SERVICE AGENT
Revana
04.2016 - 03.2017
- Complete account setup requests through email and over the phone
- Help customers with questions regarding their FedEx Shipping Accounts
- Provide customer support to existing FedEx Account Managers.
ASSISTANT TO DIRECTOR OF OPERATIONS
Banyan Management Services
04.2015 - 04.2016
- Provide clerical support to the Director of Operations
- New hire staff support
- Accounts payable/receivable
- Prepare departmental correspondence and documents
- Manage financial data for internal audit
- Process mail
- Organize and maintain executive appointment calendars.
ADMIN ASSISTANT
O'Connor Elementary School Mesa Public Schools
08.2013 - 12.2013
- Provide clerical support to the administration department
- Manage incoming calls
- Data entry
- Process mail.
ADMIN ASSISTANT
R Directional Drilling & Underground Technology, Inc
06.2012 - 12.2012
- Provide clerical support to the administration department
- Accounts payable
- Manage incoming calls
- Day to day data entry of invoices related to site management.
Education
Bachelor's - English
Arizona State University
05.2015
Skills
- Strong written and oral communication skills
- Strong customer service skills
- MS Word / Excel Quick Books
- Outlook Typing skills - 60wpm
- Data Entry
- Transaction Coordination
- Complex Problem-Solving
- Detail oriented
- Accounts payable
- Customer support
Certification
Leadership Development Certificate
Timeline
SR TRANSACTION COORDINATOR
Opendoor
01.2020 - Current
HR INTERN
United Postal Service
08.2019 - 12.2019
BARISTA
Starbucks
03.2017 - 08.2019
CUSTOMER SERVICE AGENT
Revana
04.2016 - 03.2017
ASSISTANT TO DIRECTOR OF OPERATIONS
Banyan Management Services
04.2015 - 04.2016
ADMIN ASSISTANT
O'Connor Elementary School Mesa Public Schools
08.2013 - 12.2013
ADMIN ASSISTANT
R Directional Drilling & Underground Technology, Inc
06.2012 - 12.2012
Bachelor's - English
Arizona State University
Similar Profiles
Cory Allan SchwalbeCory Allan Schwalbe
Experience Partner at OpendoorExperience Partner at Opendoor
Shadrach Premkumar JShadrach Premkumar J
Senior Operations Manager - Customer Experience at OpendoorSenior Operations Manager - Customer Experience at Opendoor
Frank SantellanesFrank Santellanes
Homes Project Manager III at OpenDoorHomes Project Manager III at OpenDoor
Brittanie NicholsBrittanie Nichols
Customer Care Associate at OpendoorCustomer Care Associate at Opendoor
Christian Ortiz TerrazasChristian Ortiz Terrazas
Warehouse Worker at Fed Ex GroundWarehouse Worker at Fed Ex Ground