Kymberlee Taylor
Scottsdale
Summary
Results-driven property manager with extensive experience in property oversight and tenant satisfaction. Expertise in budget management, lease negotiations, and maintenance supervision. Demonstrated success in team collaboration and adapting to evolving needs while maintaining high operational standards. Recognized for reliability and effective problem-solving, consistently achieving goals and reducing costs.
Overview
10
10
years of professional experience
Work History
Property Director
MC Companies
01.2022 - Current
- Elevated occupancy of 226-unit multifamily community from 77% to 96%.
- Negotiated vendor costs and executed in-house projects, achieving 15% reduction in repair budget.
- Introduced in-house AC installations, training team to lessen dependency on external vendors.
- Led maintenance and office team of 7, fostering career advancements and certifications.
- Addressed tenant complaints promptly to ensure swift resolutions.
- Maintained positive landlord-tenant relationships through effective communication.
- Coordinated maintenance staff for timely repairs, minimizing tenant downtime.
- Encouraged team participation in various company volunteer events to support community engagement.
Assistant Property Manager
Picerne Real Estate
12.2019 - 01.2022
- Coordinated collection procedures and followed up on delinquent tenants to maintain payment rates.
- Conducted regular property inspections to ensure safety compliance and identify potential issues.
- Prepared and distributed monthly financial reports to property manager for informed decision-making.
- Oversaw tenant move-ins and move-outs, facilitating smooth transitions for all parties involved.
- Handled tenant complaints promptly, coordinating with repairmen and support services as needed.
- Trained new hires on company policies and industry best practices to enhance job performance.
- Provided exceptional customer service, resulting in increased tenant retention rates through timely responses.
- Collaborated with legal department on eviction processes, ensuring adherence to protocols and documentation.
Assistant Property Manager
Picerne Real Estate
05.2017 - 12.2019
- Oversaw property operations, improving efficiency in lease administration and renewals.
- Managed two leasing agents, promoting high performance and accountability.
- Achieved Crime Free certification to enhance community safety.
- Ensured compliance with regulations and community policies to uphold operational standards.
- Executed deposit accounting accurately; processed refunds promptly.
- Compiled detailed property reports on monthly occupancy and delinquency statistics.
- Achieved and maintained 98% occupancy rate through strategic rent adjustments.
- Conducted thorough background checks to expedite tenant application processing.
Leasing Specialist
Picerne Real Estate
04.2015 - 05.2017
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Provide exceptional tours and highlight the best parts of our property.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
- Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
Education
High School Diploma -
Mountain Pointe
Ahwatukee, AZ05-2011
Skills
- Staff management
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Fair housing mandates
- Vendor management
- Tenant and eviction laws
- Multi-family property management
- Financial budgeting and reporting
Timeline
Property Director
MC Companies
01.2022 - Current
Assistant Property Manager
Picerne Real Estate
12.2019 - 01.2022
Assistant Property Manager
Picerne Real Estate
05.2017 - 12.2019
Leasing Specialist
Picerne Real Estate
04.2015 - 05.2017
High School Diploma -
Mountain Pointe
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