Kynisha Lee
Kayenta
Summary
Dedicated professional with strong customer service skills, attention to detail, and confidentiality. Experienced in administrative support and patient care, committed to enhancing workflow efficiency and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Navajo Nation Emergency Medical Services
200 Window Rock Blvd, Bldg #6175
07.2025 - 12.2025
- Assisted in maintaining accurate records and documentation for emergency medical service protocols.
- Coordinated supply inventory, ensuring timely replenishment of essential office materials.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Input data into spreadsheets and databases.
- Processed patient information efficiently, enhancing data accuracy and confidentiality compliance.
- Collaborated with team members to streamline workflow processes, improving overall office efficiency.
- Engaged in ongoing training to adapt quickly to evolving operational requirements within the EMS environment.
Medical Assistant
Tongue Point Job Corps
Astoria, OR
08.2024 - 06.2025
- Administered medications and injections under supervision, adhering to safety protocols and standards.
- Conducted routine laboratory tests, processing samples efficiently for timely diagnosis support.
- Implemented infection control measures, contributing to a safe environment for patients and staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved clinical workflow with introduction of electronic health records system.
Server
El Sombrero Restaurant
Gallup, NM
12.2023 - 04.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new servers on restaurant policies and procedures.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Enhanced guest satisfaction through attentive service and personalized recommendations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Speedway Gas Station
Fort Defiance, AZ
07.2023 - 11.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Managed cash drawer, ensuring accurate cash handling and daily reconciliations.
- Learned duties for various positions and provided backup at key times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
GED -
Clatsop Community College
Astoria, OR02-2025
CMA -
Tongue Point Job Corp
Astoria, OR06-2025
CNA -
San Juan College
Farmington, NM12-2026
Skills
- Customer service
- Patience and empathy
- Positive attitude
- Work ethic and integrity
- Time management
- Data entry
- Medical terminology
- Electronic health records
- Sterilization techniques
- Medical billing and coding
- Organizing and categorizing
- Verbal communication
- Administrative support
- Valid Driver's license
- Time management skills
Certification
- CPR/First Aid
- BLS Health Care Provider
- HIV/AIDS Training
- HIPAA
- OSHA Bloodborne Pathogens
Languages
Navajo
Native or Bilingual
Timeline
Office Assistant
Navajo Nation Emergency Medical Services
07.2025 - 12.2025
Medical Assistant
Tongue Point Job Corps
08.2024 - 06.2025
Server
El Sombrero Restaurant
12.2023 - 04.2024
Cashier
Speedway Gas Station
07.2023 - 11.2023
GED -
Clatsop Community College
CMA -
Tongue Point Job Corp
CNA -
San Juan College