KYRA KELLY
TUCSON
Summary
Communication major and Marketing minor at the University of Arizona, graduating in Fall 2025, with a focus on enhancing brand presence through strategic communication. Demonstrated expertise in customer service and marketing, with hands-on experience in fan engagement and event promotions, complemented by roles as a hostess and server, refining interpersonal, multitasking, and organizational skills in fast-paced hospitality settings. Eager to leverage diverse experiences and innovative strategies to forge meaningful connections with audiences and drive brand growth.
Overview
4
4
years of professional experience
Work History
Social Media Marketing Intern
510 South
01.2025 - Current
- Developed and executed strategic content plans across social media platforms, using weekly content calendars to ensure consistent brand messaging, audience engagement, and alignment with marketing objectives.
- Created high-quality visual content, including short-form videos (Reels, TikToks) using CapCut, and professional-grade photos and videos tailored for branding, campaigns, and client engagement.
- Managed and curated engaging social media content that reflected brand aesthetics, optimized reach, and drove audience interaction across multiple platforms.
- Researched industry trends, viral content, and effective hashtags to inform content strategies, boost visibility, and stay ahead of social media algorithms.
- Collaborated with clients and creative teams to understand content needs, contribute to brainstorming sessions, and assist in organizing and executing photoshoots and marketing campaigns.
- Ensured end-to-end content production and delivery, from planning and shooting to editing and publishing, maintaining a high standard of quality and creativity.
Hostess/Restaurant Server
Hotel Congress
03.2024 - 11.2024
- Greet and seat guests, manage reservations with OpenTable, ensuring optimal seating efficiency.
- Enhance guest experience with personalized dessert and coffee recommendations.
- Develop strong communication and organizational skills, fostering a welcoming dining atmosphere.
- Implement creative solutions to manage guest flow and enhance dining experiences. Adapt quickly to changing demands, ensuring guest satisfaction while maximizing restaurant efficiency.
- Accurately took and managed guest orders using OpenTable, ensuring seamless coordination with the kitchen and bar.
- Served food and beverages promptly while providing friendly, attentive, and professional table service.
- Maintained a clean and organized dining area, multitasking efficiently in a fast-paced, high-volume environment.
Hostess/To-Go Server
Rustic House
07.2021 - 08.2023
- Streamlined communication between front-of-house and waitstaff, significantly reducing wait times and improving overall dining experience for patrons.
- Maintained meticulous waiting lists and reservation logs, ensuring accurate guest information and preferences for personalized service delivery.
- Fostered a cohesive team environment, coordinating with kitchen and waitstaff to address guest needs promptly and efficiently.
- Greeted and seated guests, ensuring a warm welcome. Managed reservations efficiently, optimizing table turnover.
- Collaborated with staff to enhance customer satisfaction.
- Streamlined check-in process, reducing wait times. Implemented feedback system, leading to improved guest experiences.
Marketing Promotions Intern
University of Arizona
03.2023 - 05.2023
- Developed and executed marketing campaigns, enhancing fan engagement at baseball games.
- Coordinated event planning and logistics, ensuring smooth operations and timely execution.
- Collaborated with staff to schedule and manage events, improving overall fan experience.
- Implemented creative promotions, resulting in measurable increases in attendance and participation.
Education
Communication Major And Marketing Minor -
University of Arizona
Tucson, AZ12-2025
Skills
- Customer Service
- Communication
- Organizational
- Marketing
- Event Planning
- Food Handling
- Public Speaking
- Team Collaboration
- Sales Strategies
- Time Management
- Project Management
- Social Media
- Fan Engagement
- Social media marketing
- Social media posting
- Brand awareness
- Video editing
- Market research and analysis
Timeline
Social Media Marketing Intern
510 South
01.2025 - Current
Hostess/Restaurant Server
Hotel Congress
03.2024 - 11.2024
Marketing Promotions Intern
University of Arizona
03.2023 - 05.2023
Hostess/To-Go Server
Rustic House
07.2021 - 08.2023
Communication Major And Marketing Minor -
University of Arizona
ADDITIONAL INFORMATION
- COMMUNITY INVOLVEMENT
- Alpha Delta Pi Sorority RMHC
- Eller Social Media Marketing Club
- Arizona Baseball Marketing Internship
- American Marketing Association Club
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