Lacara Bazziel
Buckeye
Summary
Proven performer with experience at UPS, adept in data entry and customer service. Excelled in roles requiring critical thinking and active listening, enhancing operational efficiency and customer satisfaction. Skilled in persuasion and problem-solving, significantly contributed to quality assurance and team training initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mail Sorter
UPS
11.2019 - Current
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Participated in quality assurance initiatives aimed at minimizing errors and enhancing overall operational performance.
- Ensured compliance with postal regulations by inspecting parcels and packages for proper labeling and postage requirements.
Crew Member
Jimmy Johns Gourmet Subs
03.2018 - 05.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Philosophy
Lincoln University
Lincoln University, PA05.2005
Skills
- Customer Service
- Persuasion techniques
- Objection handling
- Building rapport
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
Certification
- Health Insurance License - May 2024
Timeline
Mail Sorter
UPS
11.2019 - Current
Crew Member
Jimmy Johns Gourmet Subs
03.2018 - 05.2020
Bachelor of Science - Philosophy
Lincoln University
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