Lacey Stivers
Show Low
Summary
Dynamic medical professional with extensive experience at Summit Healthcare Medical Associates, excelling in clinical leadership and patient education. Proven track record in enhancing operational efficiency and staff performance, while implementing electronic health records to improve data accuracy. Skilled in scheduling and appointment management, fostering a patient-centered environment.
Overview
9
9
years of professional experience
Work History
Lead Medical Assistant
Summit Healthcare Medical Associates
11.2022 - Current
- Coordinated patient care by managing appointments, ensuring smooth workflow within clinic operations.
- Implemented electronic health record systems to enhance patient data accuracy and accessibility.
- Trained and mentored junior medical assistants on clinical procedures and office protocols.
- Assisted healthcare providers with patient examinations, documenting vital signs and medical histories accurately.
- Streamlined inventory management processes for medical supplies, reducing waste and ensuring availability.
- Evaluated operational workflows, identifying areas for improvement to increase efficiency in daily tasks.
Assistant Manager
Garnet Pain Clinic
05.2017 - 11.2022
- Managed daily clinic operations, ensuring efficient patient flow and adherence to scheduling protocols.
- Oversaw staff performance, providing training and support to enhance team productivity and patient care standards.
- Implemented process improvements, streamlining administrative tasks to reduce wait times and increase patient satisfaction.
- Coordinated with healthcare providers to optimize treatment plans and ensure compliance with regulatory guidelines.
- Developed patient education materials, fostering informed decision-making regarding treatment options and wellness strategies.
- Analyzed clinic performance metrics, identifying trends to inform strategic planning and resource allocation decisions.
Education
Associate of Science - Medical Assistant
Northland Pioneer Colleg
Show Low, AZ05-2017
Skills
- Clinical leadership
- Insurance verification and billing
- Patient education and counseling
- Scheduling and appointment management
- Staff oversight
Timeline
Lead Medical Assistant
Summit Healthcare Medical Associates
11.2022 - Current
Assistant Manager
Garnet Pain Clinic
05.2017 - 11.2022
Associate of Science - Medical Assistant
Northland Pioneer Colleg