Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laela Howard

Thatcher

Summary

I have waitressed for almost 4 years and have managed for almost 1 now. I value good work ethic and integrity. I believe that making sure customers have a positive experience is very important.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Jerry’s
Safford
04.2023 - Current
  • Managed daily restaurant operations for a high-volume dining establishment.
  • Trained and supervised staff to ensure excellent customer service standards.
  • Oversaw inventory management, including ordering and stock control processes.
  • Handled customer inquiries and resolved issues to ensure satisfaction in dining experiences.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Education

Thatcher High School
Thatcher, AZ

Some College (No Degree) - Health Administration

Eastern Arizona College
Thatcher, AZ

Skills

  • Staff training
  • Complaint resolution
  • Customer engagement
  • Take-out service
  • Multitasking

Certification

Food handlers certification

Alcohol server certification

Timeline

Restaurant Manager

Jerry’s
04.2023 - Current

Thatcher High School

Some College (No Degree) - Health Administration

Eastern Arizona College
Laela Howard