Lakota Holliday

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• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Answered customers' questions, recommended items, and recorded order information.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

• Reset and cleaned tables quickly to prepare for new customers.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.

• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
• Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Operated delivery vehicles safely and efficiently.