Lala Shahsuvarova

• Coordinate procurement and logistics activities to ensure timely delivery of materials and equipment
• Arrange domestic and international shipments with freight forwarders and carriers.
• Prepare and review shipping and customs documentation.
• Track shipments and proactively resolve delivery issues.
• Coordinate with warehouse and operations teams to support inventory and material availability.
• Support continuous improvement initiatives to enhance supply chain efficiency.

* Processing Purchase Requisitions (PR) and issuing Purchase Orders (PO).
* Requesting and evaluating supplier quotations (RFQ).
* Supplier sourcing, qualification, and relationship management.
* Negotiating prices, delivery terms, and payment conditions.
* Monitoring order status and ensuring on-time delivery.
* Coordinating with logistics, warehouse, engineering, and finance departments.
* Maintaining accurate procurement records in ERP systems (SAP/Oracle/IFS и др., если применимо).
* Resolving supplier issues related to quality, delivery, and documentation.

• Answering incoming calls from customers and assisting them with
  their queries.
• Assisting customers with their queries, providing information on
  products.
• Escalating customer complaints to the complaints team or
  management.

Liaising with transportation providers and other relevant parties and
coordinating and monitoring air, road transportation along with courier
deliveries to and from Azerbaijan
Negotiating rates and contracts to secure reliable and cost-efficient
transportation services.
Preparing shipping documents and billing invoices
Generating monthly and annual reports on performance and costs.

Coordinating import and export of courier deliveries, updating the statuses in
internal system on a daily basis
Ensuring timely and accurate delivery of shipments to customers
Resolving customer service issues related to delivery,addressing concerns and
providing solutions to ensure customer satisfaction
Monitoring and analyzing import/export data to identify compliance issues and
take corrective actions.