Lanae Cardenas
Parker
Summary
Accomplished healthcare professional with a proven track record at Parker Family Practice, adept in insurance verification and critical thinking. Enhanced patient satisfaction through efficient appointment scheduling and meticulous documentation. Skilled in medical terminology and HIPAA regulations, ensuring top-notch patient care and data integrity.
Overview
15
15
years of professional experience
Work History
Home Childcare Provider
Self
11.2023 - Current
- Balanced children's days between play, instruction, and rest with well-designed schedules.
- Managed daily operations of the home daycare, including scheduling, budgeting, and recordkeeping.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Dental Receptionist
Parker Family Dental
01.2023 - 11.2023
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Processed medical insurance claims and payments.
Referral Coordinator
Parker Family Practice
01.2019 - 01.2023
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefit information on behalf of patients.
- Performed Clerical duties, such as word processing, data entry, answering phones, and filing.
- Collected and documented patient medical information, such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Clinic Coordinator
La Paz Regional Hospital
08.2018 - 12.2018
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Developed, implemented, revised, and evaluated policies and procedures.
- Ordered and maintained appropriate stock of medications and supplies.
- Directed patients to exam rooms, fielded questions, and prepared for physical examinations.
- Collected and documented patient medical information such and blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones, and filing.
Referral Coordinator
Parker Family Practice
01.2010 - 08.2018
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout the process.
- Called insurance companies to get precertification and other benefit information on behalf of patients.
- Organized clinical documentation, treatment plans, and referrals.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
Education
Certificate - Medical Assisting
US Career Institute
Online11-2018
High School Diploma -
Salome High School
Salome05-1997
Skills
- Pre-authorizations
- Insurance verification
- Medical terminology
- Appointment scheduling
- HIPAA regulations
- Accurate documentation
- Data entry proficiency
- Critical thinking
- Utilization management
Timeline
Home Childcare Provider
Self
11.2023 - Current
Dental Receptionist
Parker Family Dental
01.2023 - 11.2023
Referral Coordinator
Parker Family Practice
01.2019 - 01.2023
Clinic Coordinator
La Paz Regional Hospital
08.2018 - 12.2018
Referral Coordinator
Parker Family Practice
01.2010 - 08.2018
Certificate - Medical Assisting
US Career Institute
High School Diploma -
Salome High School
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