Lance Bettcher
Casa Grande,AZ
Summary
Customer-focused professional with diverse experience in mentorship, hospitality, and creative design. Adept at providing exceptional customer service, fostering teamwork, and adapting to dynamic environments. Skilled in conflict resolution, effective communication, and maintaining safety and professionalism in high-pressure situations. Proven ability to multitask, coordinate logistics, and deliver memorable experiences. Passionate about creating positive interactions and ensuring the comfort and well-being of others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Robotics Mentor
Mission Heights Preparatory High School
07.2022 - Current
- Cultivated a professional demeanor by representing the team at public events and maintaining positive relationships with sponsors and community members.
- Adapted quickly to dynamic situations during high-pressure robotics competitions, ensuring strategic adjustments and effective decision-making under tight deadlines.
- Cultivated a professional demeanor by representing the team at public events and maintaining positive relationships with sponsors and community members.
- Developed strong leadership and teamwork skills by mentoring a diverse group of high school students, fostering a collaborative and positive environment to achieve shared goals.
Crew Member
McDonald's
02.2023 - 02.2024
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Mission Heights Preparatory High School
Casa Grande, AZ05-2022
Skills
- Adaptability
- Communication
- Conflict Resolution
- Customer Service
- Emergency Response
- Hospitality
- Multitasking
Certification
- Food Handler - eFoodCard
Languages
English
Native or Bilingual
Timeline
Crew Member
McDonald's
02.2023 - 02.2024
Robotics Mentor
Mission Heights Preparatory High School
07.2022 - Current
- Food Handler - eFoodCard
High School Diploma -
Mission Heights Preparatory High School
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