Landen Lerfald
Phoenix
Summary
Dynamic specialist with a strong background in sales negotiation and team collaboration. Skilled in budget management and developing marketing strategies that increase customer engagement. Aiming to leverage expertise to enhance operational efficiency and achieve sales targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Specialist
Army Reserve
Duluth
09.2023 - Current
- Managed project timelines and coordinated tasks among team members.
- Collaborated with cross-functional teams to streamline operations and communication.
Owner/Operator
Self-employeed
Forest Lake
03.2020 - Current
- Managed daily operations and logistics for all business activities.
- Developed marketing strategies to increase customer engagement and visibility.
- Oversaw financial transactions, including budgeting and expense tracking.
- Trained staff on customer service protocols and operational procedures effectively.
- Built strong customer relationships to foster loyalty and repeat business.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Sales Agent
Vivint Home Security
Lafayette
01.2025 - 08.2025
- Educated customers on home security products and services.
- Assisted clients with troubleshooting and technical support inquiries.
- Collaborated with team members to improve sales strategies.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Negotiated contracts with customers to secure sales deals.
Education
Bachelor of Science - Entrepreneurship
Grand Canyon University
Phoenix, AZ04-2028
High School Diploma -
Forest Lake High School
Forest Lake, MN06-2024
Skills
- Project management
- Customer service
- Team collaboration
- Marketing strategy
- Sales negotiation
- Budget management
Certification
Pine Tech Business Certificate
Timeline
Sales Agent
Vivint Home Security
01.2025 - 08.2025
Specialist
Army Reserve
09.2023 - Current
Owner/Operator
Self-employeed
03.2020 - Current
Bachelor of Science - Entrepreneurship
Grand Canyon University
High School Diploma -
Forest Lake High School