Lanie Cook
Flagstaff
Summary
Customer service professional skilled in problem-solving and organization. Creates welcoming environments and drives guest satisfaction through effective communication and teamwork. Experienced in fostering positive guest interactions and managing tasks efficiently, enhancing customer experiences and supporting smooth operations.
Overview
1
1
year of professional experience
Work History
FlagtagAZ
Shift lead/ Social media
Flagstaff
07.2025 - Current
- Executed daily tasks with accuracy and efficiency to support overall service operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assembled pizzas with fresh ingredients based on customer specifications.
- Organized and prioritized tasks to meet service goals and enhance workflow.
La Fondas
Host/Expo
Flagstaff
10.2025 - 01.2026
- Greeted guests warmly, fostering a welcoming environment.
- Managed seating arrangements to enhance guest flow and comfort.
- Provided menus and answered questions about food and beverages.
- Handled reservations and organized waitlists to minimize wait times.
Education
High School Diploma -
Learning Foundation And Performing Arts
Gilbert05-2021
Bachelor of Science - Elementary Education
Northern Arizona University
Flagstaff, AZ05-2026
Skills
- Team leadership
- Team collaboration
- Verbal communication
- Communication
- Organization
- Basic math
Timeline
La Fondas
Host/Expo
10.2025 - 01.2026
FlagtagAZ
Shift lead/ Social media
07.2025 - Current
High School Diploma -
Learning Foundation And Performing Arts
Bachelor of Science - Elementary Education
Northern Arizona University