Summary
Overview
Work History
Education
Skills
Skillsprofile
Certification
Languages
Timeline
Larisa Hajiyeva

Larisa Hajiyeva

Baku

Summary

Accomplished Luxury Retail Manager with over 10+ years of experience in managing high-end retail stores. Proven expertise in sales strategy, team leadership, and brand management within the luxury sector. Adept at driving revenue growth, optimizing store operations, and fostering a high-caliber customer experience. Known for a refined eye for detail, superior product knowledge, and a passion for luxury retail.Customer-focused with a passion for delivering exceptional experiences.

Overview

20
20
years of professional experience
3
3
Certification

Work History

Store Manager

EMPORIUM HOME,PORT BAKU
09.2020 - 03.2024

All aspects of managing a store including: managing a sales and inventory team, overseeing store operations to achieve sales goals, customer satisfaction, and developing business strategies. Also BUYER 2021-2024 EMPORIUM,PORT BAKU

Selecting products.

Negotiating prices.

Ensuring goods arrive on time

.Presenting new ideas to senior management teamsLiaising with other departments within the organisation to ensure projects are complete.

Writing reports.

Helping to interpret sales forecasts.

Analysing consumer buying patterns and predicting future trends.Training and mentoring junior staff.Managing plans for stock levels.Reacting to changes in demand.Reacting to changes in logistics.Seeking merchandise feedback from customers.Meeting suppliers and negotiating terms of contract.Maintaining relationships with existing suppliers and sourcing new suppliers for future products.Participating in promotional activities.

Assistant Manager of Sales

EMPORIUM HOME,PORT BAKU
09.2018 - 09.2020
  • Developed strong working relationships with staff, fostering a positive work environment.

Sales Manager

"EMPORIUM" Luxury Home Accessories Brand PORT BAKU
06.2016 - 09.2018

Overseeing the activities and performance of the sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of sales personnel.

Driving the sales team towards high performance by conducting reviews, appraisals, and offering constructive feedback.

Sales Specialist

"Luxury Pearl" Luxury Jewelery Store
11.2014 - 06.2016

Built rapport with customers and assessed needs to make product recommendations and upsell.

Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Built strong client relationships through consistent communication and effective problemsolving.

Cosmetologist

"IDEAL" Cosmetics & Perfumery Brand Store
08.2014 - 09.2014

Assistant Manager of Sales

Natural Cosmetics Brand Store "Spa Shop"
Baku
01.2010 - 01.2014

Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Rotated merchandise and displays to feature new products and promotions.

Sales Manager

Natural Cosmetics Brand Store "Manufaktura"
01.2007 - 01.2010

Developing plans and strategies for developing business and achieving the company’s sales goals.

Sales Manager

Natural Ayuverdic Cosmetics Brand Store "Dlya Dusha I Dushi"
01.2004 - 01.2007

Managing the sales teams, operations, and resources to deliver profitable growth.

Education

Trainings - Sales, Merchandising, And Marketing

SINTEX, Baku

Economics

Azerbaijan State Planning and Economic College, Baku
01.2002
Faculty: Tax Law

Secondary School #1, Nabran
06.1995

Skills

Customer service skills

Attention to the details

Passion for all elements of the customer experience

Advanced Verbal & Communication Skills

Patience and the ability to remain calm in stressful situations

The ability to work well with others

Leadership skills

To enjoy working with other people

Sensitivity and understanding

Decision making

Leadership abilities

Organizational skills

Effective and impactful communication

Motivational skills

Skillsprofile

Communication abilities including tact and diplomacy with customers, giving clear and concise instructions when ordering, and when chairing meetings.Good interpersonal skills.Highly engaged and motivated, requiring little direction and capable of working on own initiative. Energetic, patient and diplomatic. Knowledge of McOffice,Exel,Word,PowerPoint. Accurate and organized.Organized and possess excellent. attention to details.Ability to perform under pressure, Experience of working within a team based culture involved compromise, commitment, planning, organization and time management.

Certification

SINTEKS MMC

Sales management, marketing.


SINTEKS MMC CAREERS

McOffice,1C,Management

Languages

Azerbaijani
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Russian
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)

Timeline

Store Manager - EMPORIUM HOME,PORT BAKU
09.2020 - 03.2024
Assistant Manager of Sales - EMPORIUM HOME,PORT BAKU
09.2018 - 09.2020
Sales Manager - "EMPORIUM" Luxury Home Accessories Brand PORT BAKU
06.2016 - 09.2018
Sales Specialist - "Luxury Pearl" Luxury Jewelery Store
11.2014 - 06.2016
Cosmetologist - "IDEAL" Cosmetics & Perfumery Brand Store
08.2014 - 09.2014
Assistant Manager of Sales - Natural Cosmetics Brand Store "Spa Shop"
01.2010 - 01.2014
Sales Manager - Natural Cosmetics Brand Store "Manufaktura"
01.2007 - 01.2010
Sales Manager - Natural Ayuverdic Cosmetics Brand Store "Dlya Dusha I Dushi"
01.2004 - 01.2007
SINTEX - Trainings, Sales, Merchandising, And Marketing
Azerbaijan State Planning and Economic College - , Economics
Secondary School #1 - ,
Larisa Hajiyeva