
Accomplished Luxury Retail Manager with over 10+ years of experience in managing high-end retail stores. Proven expertise in sales strategy, team leadership, and brand management within the luxury sector. Adept at driving revenue growth, optimizing store operations, and fostering a high-caliber customer experience. Known for a refined eye for detail, superior product knowledge, and a passion for luxury retail.Customer-focused with a passion for delivering exceptional experiences.
All aspects of managing a store including: managing a sales and inventory team, overseeing store operations to achieve sales goals, customer satisfaction, and developing business strategies. Also BUYER 2021-2024 EMPORIUM,PORT BAKU
Selecting products.
Negotiating prices.
Ensuring goods arrive on time
.Presenting new ideas to senior management teamsLiaising with other departments within the organisation to ensure projects are complete.
Writing reports.
Helping to interpret sales forecasts.
Analysing consumer buying patterns and predicting future trends.Training and mentoring junior staff.Managing plans for stock levels.Reacting to changes in demand.Reacting to changes in logistics.Seeking merchandise feedback from customers.Meeting suppliers and negotiating terms of contract.Maintaining relationships with existing suppliers and sourcing new suppliers for future products.Participating in promotional activities.
Overseeing the activities and performance of the sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of sales personnel.
Driving the sales team towards high performance by conducting reviews, appraisals, and offering constructive feedback.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Rotated merchandise and displays to feature new products and promotions.
Developing plans and strategies for developing business and achieving the company’s sales goals.
Managing the sales teams, operations, and resources to deliver profitable growth.
Customer service skills
Attention to the details
Passion for all elements of the customer experience
Advanced Verbal & Communication Skills
Patience and the ability to remain calm in stressful situations
The ability to work well with others
Leadership skills
To enjoy working with other people
Sensitivity and understanding
Decision making
Leadership abilities
Organizational skills
Effective and impactful communication
Motivational skills
Communication abilities including tact and diplomacy with customers, giving clear and concise instructions when ordering, and when chairing meetings.Good interpersonal skills.Highly engaged and motivated, requiring little direction and capable of working on own initiative. Energetic, patient and diplomatic. Knowledge of McOffice,Exel,Word,PowerPoint. Accurate and organized.Organized and possess excellent. attention to details.Ability to perform under pressure, Experience of working within a team based culture involved compromise, commitment, planning, organization and time management.
SINTEKS MMC
Sales management, marketing.
SINTEKS MMC CAREERS
McOffice,1C,Management