Multicultural and bilingual professional with a passion for sales, customer service and helping people. Experienced in automotive sales, hospitality, life insurance and social media management. I enjoy building genuine relationships and creating positive customer experiences.
- Guided Customers through the vehicle purchasing process from inquiry to delivery.
- Utilized DealerSocket CRM to manage customer relationships and follow up with leads through phone calls and email.
- Used Mastermind to identify equity opportunities and contact customers about upgrading their current vehicles.
- Created and posted vehicle listings across social media platforms.
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations, enhancing guest satisfaction and experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently while maintaining attention to detail.
- Prepared alcoholic and non-alcoholic beverages.
- Developed customized life insurance plans tailored to client needs and financial goals.
- Reviewed policy applications for accuracy, ensuring compliance with industry regulations and standards.
- Mentored new agents on best practices in sales techniques and client relationship management.
- Promoted products and services using upselling and other sales strategies.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
- Developed and executed comprehensive social media strategies across multiple platforms.
- Created engaging content tailored to target audience, enhancing brand visibility and engagement.
- Analyzed performance metrics to refine content strategy and improve audience reach.
- Collaborated with clients to align social media goals with overall marketing objectives.