Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Laryneth Hidalgo

Phoenix

Summary

Exemplary leader with team building experience in fast paced environments. Actively developed with team members to reach goals and exceed customer expectations. Consistently meets critical business needs with organized, transparent and skilled approach solutions.

Overview

3
3
years of professional experience

Work History

Team Leader

Wildflower
02.2023 - Current
  • Cooperated with coworkers to improve customer experience while efficiently managing work load
  • Maintained knowledge of store products and services to offer quality recommendations to customers
  • Handled customer complaints and concerns to provide swift resolution and increase customer satisfaction
  • Answered guest inquiries about menu items, ingredients and preparation methods.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Substitute Teacher

GESD
05.2025 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.

Education

Bachelor of Arts - Spanish

Northern Arizona University
12-2022

Skills

  • Collaborative work
  • Team coaching
  • Bilingual interpretation assistance
  • Ensuring quality standards
  • Standards
  • Conflict Resolution
  • Customer support
  • Adaptable

Languages

Spanish
Native or Bilingual

References

References available upon request.

Timeline

Substitute Teacher

GESD
05.2025 - Current

Team Leader

Wildflower
02.2023 - Current

Bachelor of Arts - Spanish

Northern Arizona University
Laryneth Hidalgo