Layla Omar
Mesa
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my drawer management and effective communication skills at JCPenney to foster repeat business and maintain high accuracy in transactions. My background in caregiving at Smiles For Special Needs highlights my ability to improve quality of life, showcasing my commitment to empathy and operational efficiency.
Skilled Care Provider assisting kids and elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with work teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Caregiver
Smiles For Special Needs
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Completed regular check-ins and progress report for each client.
Cashier
JCPenney
09.2022 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
Courtesy Clerk
Fry's Food And Drug
03.2022 - 08.2022
- Returned unwanted items to correct store locations and restocked shelves.
- Collected shopping carts from parking lot daily.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Cashier
Baiz Fresh Foods
04.2021 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Pre-Med/Pre-Dental
Arizona State University
Tempe, AZ 08.2023 - Current
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ 05.2001 -
High School Diploma -
Red Mountain High School
Mesa, AZ 08.2019 - 05.2023
Skills
Drawer management
Customer assistance
Design and conduct reliable scientific experiments
Analyze and interpret laboratory data
Group collaborating
Laboratory investigations
Credit and cash transactions
OSHA certification
Personal hygiene assistance
Verbal and written communication skills
Behavioral management
Dependable and responsible
Special needs care
Timeline
Caregiver
Smiles For Special Needs
01.2024 - Current
Bachelor of Science - Pre-Med/Pre-Dental
Arizona State University
08.2023 - Current
Cashier
JCPenney
09.2022 - 02.2023
Courtesy Clerk
Fry's Food And Drug
03.2022 - 08.2022
Cashier
Baiz Fresh Foods
04.2021 - 01.2022
High School Diploma -
Red Mountain High School
08.2019 - 05.2023
Bachelor of Science - Psychology
Arizona State University
05.2001 -
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