Latoria Lang
Maricopa
Summary
Versatile professional with a proven ability to adapt quickly to new environments and challenges. Demonstrated expertise in acquiring and applying new knowledge effectively. Committed to continuous learning and driving organizational success through innovative solutions. Seeking opportunities to leverage skills in a dynamic company focused on growth and advancement.
Overview
18
18
years of professional experience
Work History
Release of Information Specialist
UnitedHealth Group
Gilbert
11.2022 - 02.2025
- Validated authorization requests for the release of medical information.
- Maintained confidentiality and security of patient information in compliance with HIPPA.
- Conducted thorough research for missing medical data and ensured compliance with departmental procedures.
- Provided guidance to customers in navigating legal medical records, ensuring clarity and support.
- Processed medical-legal releases for internal requests, subpoenas, and court orders.
Patient Registrar
Mayo Clinic
Phoenix
05.2023 - 04.2024
- Greeted patients and verified registration information efficiently.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Collect patient vitals and complete pre-examination record information.
- Managed appointment scheduling and coordinated with medical staff effectively.
- Ensure patient confidentiality and privacy by following HIPAA guidelines.
Implementation Coordinator
Fiserv
Alpharetta
01.2018 - 10.2022
- Scheduled kick-off meetings with stakeholders involved in the project.
- Facilitated communication between clients and technical teams during implementation processes.
- Coordinated implementation of software projects, ensuring successful completion within established timelines.
- Provided clients with detailed implementation plans.
- Organized training sessions for team members.
Implementation Analyst
Fiserv
Alpharetta
05.2007 - 01.2018
- Managed multiple projects simultaneously while meeting deadlines.
- Configured software settings to meet customer needs based on functional specifications.
- Generated reports that summarized project activities, timelines, costs and results for management review.
- Coordinated project timelines to ensure timely delivery of implementation milestones.
- Provided end-user training for newly implemented systems and applications.
Education
Associate of Applied Science - Health Information Management
Bryan University
Tempe, AZ01.2012
Skills
- Effective Communication
- Record Keeping
- Detail-Oriented
- Time Management
- Customer Service Skills
- Data Entry and Collection
- EHR/EMR
- Microsoft Office
- Interpersonal Skills
- HIPAA Compliance
- Information Management
- Medical Terminology
Timeline
Patient Registrar
Mayo Clinic
05.2023 - 04.2024
Release of Information Specialist
UnitedHealth Group
11.2022 - 02.2025
Implementation Coordinator
Fiserv
01.2018 - 10.2022
Implementation Analyst
Fiserv
05.2007 - 01.2018
Associate of Applied Science - Health Information Management
Bryan University