LaToya Hudson
Gilbert
Summary
Professional consultant with track record of providing valuable insights and strategic solutions to diverse clients. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration and adapting to dynamic environments, ensuring project success and client satisfaction.
Overview
12
12
years of professional experience
Work History
Home Finding Consultant
Progress Residential
02.2022 - 04.2025
- Call center; managing customer service inquiries via phone, text, and email to guarantee future residents clearly understand rental criteria and the leasing process. Guiding leads on how to self tour and how to apply. Maintaining my daily book of business while taking inbound calls and making outbound calls. Training new hires on how to transfer residents from home to another.
- Salesforce, Microsoft word, Yardi, Rently, Excel and DocuSign. Remote work from home.
Self Employed
06.2019 - 01.2022
- Moving company
Assistant Property Manager
Whitney Management
02.2018 - 10.2018
- Issue appropriate notices when necessary (Late Payments, eviction notices, Returned Checks). Give tours to prospective renters on available units. Keep track of available units.
- Process applications and screening results. Collect all required documents from prospective renters.
- Physically inspect the community when on the grounds and report any service needs to maintenance.
- Organize and file all applicable reports, leases, and renewals.
- Proofread all lease paperwork and processes move-in & move-outs.
- Conduct service quality control follow-up with the residents once the work orders have been completed.
- LIHTC property
Leasing Consultant
First Key Homes
07.2016 - 01.2018
- Responsible for all leasing functions, including showing the homes, qualifying applicants, processing lease documents.
- Monitor prospect pipeline, turning leads into rentals to meet or exceed monthly goals.
Leasing Consultant
Timberland Partners
02.2016 - 07.2016
- Greet prospects and assist them with their questions
- Show vacant and model units
- Update apartment availability reports as needed
- Process paperwork, including leases and other related documents
- Listen to all resident requests, complaints, and comments
- Collaborate in planning and hosting resident functions
- Participate in obtaining and/or distributing marketing information
Leasing Consultant
HRI Management
01.2013 - 08.2015
- Conducts daily inspections and monitor the tour route
- Qualify prospective residents for LIHTC program by verifying income, bank accounts, etc.
- I conducted follow-up and follow-through on prospects, applicants, and resident inquiries
- Maintains accurate and organized lease files and weekly traffic activity reports
- Accurately records maintenance requests
- Order leasing supplies and review all advertising for accuracy and placement
- List available units on social media plat forms
- plan resident events
Education
High School Diploma -
Soldan International Studies
Saint Louis MOSkills
- Problem-solving
- Attention to detail
- Team leadership & development
- Active listening
- Critical thinking
- Call center experience
- Payment processing
- Professional telephone demeanor
- Scheduling
- Customer relationship management (CRM)
Timeline
Home Finding Consultant
Progress Residential
02.2022 - 04.2025
Self Employed
06.2019 - 01.2022
Assistant Property Manager
Whitney Management
02.2018 - 10.2018
Leasing Consultant
First Key Homes
07.2016 - 01.2018
Leasing Consultant
Timberland Partners
02.2016 - 07.2016
Leasing Consultant
HRI Management
01.2013 - 08.2015
High School Diploma -
Soldan International Studies