Summary
Overview
Work History
Skills
Timeline
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LAURA BARNICK

Topock,AZ

Summary

Dynamic Surgery Coordinator at Havasu Regional Medical Center with expertise in HIPAA compliance and patient coordination. Proven track record in enhancing patient relations and streamlining insurance verification processes. Recognized for exceptional attention to detail and effective communication, contributing to improved patient satisfaction and operational efficiency.

Overview

17
17
years of professional experience

Work History

SURGERY COORDINATOR

HAVASU REGIONAL MEDICAL CENTER
03.2021 - Current
  • Verified insurance coverage and benefits.
  • Perform pre-registration for outpatient procedures and surgeries
  • Contact patients prior to scheduled procedures to obtain necessary demographic information and documentation
  • Checking in patients for procedure and surgeries.
  • Verifying demographics with patients to ensure patient data is accurate.
  • Accurately collect, process & document insurance copays and payments
  • Compiles with HIPPA laws to ensure patient privacy
  • Assist in training new employees the processes and procedures with regards to preregistration as well checking in patients for procedures and surgeries.

Area Manager

Dillards Department Store
05.2018 - 09.2020
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Store Manager

Styles For Less
05.2008 - 01.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Skills

  • HIPAA compliance
  • Patient check-in
  • Patient coordination
  • Office administration
  • Insurance verification
  • Data entry proficiency
  • Checking in patients
  • Patient relations
  • Payment collection
  • Documentation scanning
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Organizational skills
  • Effective communication

Timeline

SURGERY COORDINATOR

HAVASU REGIONAL MEDICAL CENTER
03.2021 - Current

Area Manager

Dillards Department Store
05.2018 - 09.2020

Store Manager

Styles For Less
05.2008 - 01.2018

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LAURA BARNICK