Laura Carter
Glendale
Summary
Results-driven professional recognized for consistently achieving sales goals through superior customer service. Proficient in operations management and team leadership, enhancing overall store productivity and employee effectiveness. Strong ability to cultivate customer loyalty and develop collaborative relationships with partners.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Store Manager
Castle Megastore
Phoenix
01.2024 - 06.2026
- Achieved sales targets at flagship location by fostering exceptional customer experiences.
- Assisted in daily store operations and scheduling to maintain staff effectiveness.
- Mentored new employees on procedures and customer service excellence.
- Managed inventory processes and restocked displays to support merchandising efforts.
Onsite Manager
Staffing A to Z - Shiftfillers
Phoenix
03.2022 - 03.2023
- Served as main contact for hiring managers and human resources at corporate client location.
- Managed employee coordination while evaluating staffing strategies and overseeing web postings.
- Submitted qualified candidates to hiring authorities, arranging interviews promptly.
- Conducted interviews, coordinating drug screens and background checks for candidates.
- Handled all aspects of new hire paperwork and onboarding processes.
- Tracked client property while attending daily or weekly on-site meetings as needed.
- Coordinated with clients to understand staffing needs and requirements.
Store Manager
Circle K
Glendale
04.2016 - 03.2022
- Conducted all hiring and termination procedures for staff recruitment and training.
- Managed budgets to ensure financial efficiency and accountability.
- Maintained statistical and financial records for accurate reporting.
- Addressed customer queries and complaints to enhance satisfaction.
- Oversaw pricing strategies and stock control to optimize inventory management.
- Maximized profitability by setting and meeting sales targets while motivating staff.
- Ensured compliance with health and safety legislation across operations.
- Prepared promotional materials and displays to attract customers.
Production Manager
Goodwill Of Central And Northern Arizona
Phoenix
08.2012 - 05.2016
- Scheduled employees based on determined crew requirements to meet production demands.
- Ensured compliance with quality standards by reviewing completed work against specifications.
- Regularly created and updated departmental work instructions and operational reports.
- Managed unloading of incoming products, sorting, and transporting to final storage locations.
- Performed monthly inventories with comprehensive fiscal assessments biannually.
Education
High School Diploma -
Intelli School High School
Glendale, AZ05-2005
Skills
- Talent acquisition and hiring
- Financial oversight
- Payroll administration
- Strategic decision making
- Staff supervision
- Scheduling and planning
- Leadership skills
- Effective communication
- Operational management
- Inventory control
- Proficient in Microsoft Office
Certification
- Food Handlers Certificate
Timeline
Assistant Store Manager
Castle Megastore
01.2024 - 06.2026
Onsite Manager
Staffing A to Z - Shiftfillers
03.2022 - 03.2023
Store Manager
Circle K
04.2016 - 03.2022
Production Manager
Goodwill Of Central And Northern Arizona
08.2012 - 05.2016
High School Diploma -
Intelli School High School