Customer Service Specialist with proven ability to prioritize tasks and manage multiple responsibilities in high-pressure environments. Expertise in resolving escalated customer issues while maintaining strong team collaboration to achieve business objectives. Demonstrated success in handling high volumes of inbound calls and fostering positive customer relationships. Proficient in CRM systems, complemented by exceptional active listening and multitasking skills.
Team of the year award 2006
Customer service award 2009
Atta person award 2010