Summary
Overview
Work History
Education
Skills
References
Timeline
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Laura Jensen

BUCKEYE

Summary

Dynamic professional with a proven track record at Kum and Go, excelling in financial reporting and customer service. Recognized for enhancing operational efficiency through meticulous audits and effective team leadership. Adept at problem-solving and fostering strong customer relations, ensuring high-quality service delivery and employee performance.

Overview

12
12
years of professional experience

Work History

Fire Watch

Valkyrie Protection Agency
Mesa
07.2024 - Current

Inspected structures lacking working fire alarm systems for evidence of fire.
Executed thirty-minute checks to identify and log potential fire threats.
Notified proper authorities immediately upon observing fire indicators.

Secretary

Draggin Towing
Gillette
06.2023 - 07.2024
  • Processed invoices for payment while tracking vendor and client payments received.
  • Ensured accuracy of data entry into Quickbooks, Excel, and Word systems.
  • Responded to customer inquiries via email and telephone with professionalism.
  • Assisted in managing accounts receivable and accounts payable functions.

General Manager

Kum and Go
Gillette
01.2013 - 02.2022
  • Conducted routine audits of internal controls to ensure accuracy in financial records.
  • Oversaw daily accounting functions including invoicing, journal entries, and reconciliations.
  • Performed employee evaluations to recognize quality performance and provide constructive feedback.
  • Created schedules and monitored payroll to adhere to budget constraints.
  • Recruited and hired qualified staff after conducting thorough interviews.
  • Recognized by management for delivering exceptional customer service consistently.
  • Assisted in recruitment by interviewing candidates for open positions.
  • Executed variance analysis to identify discrepancies and improve financial reporting.

Education

Associate of Arts - Healthcare Administration

University of Phoenix
Tempe, AZ
04-2013

Skills

  • Customer service
  • Team leadership
  • Data entry
  • Financial reporting
  • Employee training
  • Time management
  • Conflict resolution
  • Project management
  • Communication skills
  • Problem solving
  • Attention to detail
  • Customer relations
  • Analytical thinking
  • Decision making
  • Multitasking
  • Data management
  • Dependability

References

References available upon request.

Timeline

Fire Watch

Valkyrie Protection Agency
07.2024 - Current

Secretary

Draggin Towing
06.2023 - 07.2024

General Manager

Kum and Go
01.2013 - 02.2022

Associate of Arts - Healthcare Administration

University of Phoenix
Laura Jensen