Lauren Anderson
Flagstaff
Summary
Dedicated Animal Care Professional experienced in ensuring animal well-being through effective communication and adherence to safety protocols. Enhanced pet wellness by providing personalized attention and high-quality care for various animals, including administering medication and basic grooming. Committed to fostering positive relationships with pet owners and delivering a memorable customer experience.
Overview
8
8
years of professional experience
Work History
Animal Sitter
Rover
Flagstaff
07.2025 - Current
- Provided daily care for a variety of animals, including cats, dogs, birds and reptiles.
- Provided daily care for pets, ensuring safety and comfort in their environment.
- Coordinated feeding schedules and dietary management for diverse animal types to ensure optimal health.
- Communicated with pet owners regarding care updates and any special instructions.
- Tracked food and water intake levels for all animals in care to ensure hydration and proper nutrition.
- Facilitated pet transportation for veterinary appointments and grooming services to maintain animal well-being.
- Implemented safety protocols during animal handling to ensure a secure environment.
- Executed safety procedures consistently, ensuring visible animal identification and tag verification to reduce care errors.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Custom Woodworker
Elite custom cabinets
Cottonwood
10.2023 - Current
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to enhance service delivery and efficiency.
- Documented customer interactions and maintained accurate records in the database.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Developed positive relationships with customers through friendly interactions.
- Implemented innovative methods for streamlining the customer service process.
Kennel Technician
Wellhaven
Parker
07.2024 - 04.2025
- Monitored dog behavior and health throughout the day.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Maintained clean and safe environments for dogs in care.
- Ensured dogs' safety by staying vigilant and addressing environmental risks. by remaining alert to environmental conditions and nearby animals.
- Walked dogs while enforcing good behavior and manners.
- Trained new staff on kennel procedures and animal handling techniques.
- Collaborated with team members to ensure efficient daily operations.
- Adhered to standards set forth by local laws regarding animal welfare.
- Conducted tours of the facility for prospective adopters.
Kennel Technician
Dogtopia
Phoenix
09.2023 - 02.2024
- Maintained clean and safe environments for dogs in care.
- Assisted with feeding, grooming, and exercise routines for dogs.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Escorted animals outdoors for exercise and bathroom breaks to avoid accidents in play areas or bedding.
- Trained new staff on kennel procedures and animal handling techniques.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Scheduled grooming and veterinary appointments for animals.
- Socialized animals to prepare for adoption.
Kitchen Lead
Northern Arizona Healthcare Foundation
Flagstaff
11.2021 - 07.2023
- Oversaw food preparation and cooking processes to ensure high-quality meal service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs to tailor service experience.
- Handled cash transactions and customer interactions to maintain accurate financial records.
- Monitored cash registers for discrepancies and resolved issues promptly.
- Protected patient information confidentiality in medical records.
Kitchen Staff Member
Wendys
11.2020 - 11.2022
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Monitored food quality and presentation to meet company standards consistently.
- Followed health and safety guidelines for food preparation and service.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Trained new cashiers on register operations and customer service standards.
- Developed training materials for diverse employee skill enhancement.
- Evaluated learner progress and adjusted programs for effectiveness.
Certified Nursing Assistant
Haven Health Care Center
Cottonwood
12.2018 - 10.2020
- Provided compassionate care to residents at Haven Health Care Center.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Facilitated activities of daily living, personal hygiene, feeding, and ambulation to enhance resident comfort and well-being.
- Maintained a clean and safe environment for residents and staff members.
- Cleaned and sanitized patient rooms following established protocols to maintain a safe environment for residents.
- Completed daily housekeeping tasks to maintain cleanliness in resident areas., including changing linens and cleaning bathrooms.
- Participated in educational programs related to nursing assistant skills development.
Education
Associate of Arts - Phycology
Yavapai College
Prescott, AZ09-2020
High School Diploma -
Mingus Union Highscool
Cottonwood, AZ09-2019
Skills
- Animal care
- Feeding management
- Medication administration
- Behavior observation
- Behavior monitoring
- Pet hygiene management
- Animal handling
- Pet handling
- Exercising and playing
- Animal enrichment
- Safety protocols
- Effective communication
- Customer interaction
- Critical thinking
- Compassionate care
- Patience and tolerance
- Pet care training
Timeline
Animal Sitter
Rover
07.2025 - Current
Kennel Technician
Wellhaven
07.2024 - 04.2025
Custom Woodworker
Elite custom cabinets
10.2023 - Current
Kennel Technician
Dogtopia
09.2023 - 02.2024
Kitchen Lead
Northern Arizona Healthcare Foundation
11.2021 - 07.2023
Kitchen Staff Member
Wendys
11.2020 - 11.2022
Certified Nursing Assistant
Haven Health Care Center
12.2018 - 10.2020
Associate of Arts - Phycology
Yavapai College
High School Diploma -
Mingus Union Highscool