Lauren Jones
Tucson
Summary
Dynamic and customer-focused professional with exceptional service skills. Proven ability to manage POS systems and maintain inventory while fostering strong relationships with patrons. Recognized for multitasking in fast-paced environments, ensuring customer satisfaction and operational efficiency. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Server
Iou Sushi
01.2025 - 05.2025
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Ice Cream Server
The Screamery
05.2023 - 03.2025
- Processed sales transactions for cash, debit, and credit purchases.
- Greeted incoming customers and provided reliable, friendly customer service.
- Notified supervisor and peers of low product inventory and customer complaints.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Movie Theater Employee
Cinemark
07.2022 - 03.2023
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Stocked and organized concession supplies to provide customers with food and beverage options.
Education
Catalina Foothills High School
Tucson, AZ05-2023
Skills
- Exceptional customer service
- Multitasking and organization
- Inventory management
- POS system management
Timeline
Server
Iou Sushi
01.2025 - 05.2025
Ice Cream Server
The Screamery
05.2023 - 03.2025
Movie Theater Employee
Cinemark
07.2022 - 03.2023
Catalina Foothills High School
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