Lauren Perry
Chandler
Summary
Detail-oriented administrative professional with over 10 years of experience optimizing high-volume office operations in both public and private sectors. Demonstrated expertise in streamlining workflows, coordinating complex schedules, managing data efficiently, and driving team productivity. Skilled in cross-functional communication and problem resolution, providing precise support to leadership while maintaining confidentiality. Committed to fostering a collaborative work environment that enhances operational efficiency and supports organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
HHS Aviation
08.2025 - 11.2025
- Processed payroll for 171 Team Members, bi-weekly
- Processed Volunteer Time Off (VTO) requests, Shift Trade Requests, Shift Change updates, Pay Upgrade Requests, Payroll Corrections, Resignations and Terminations
- Processed uniform inventory
- File all documents pertaining to Team Members personnel files
- Processed Attendance Audit and Team Member Coaching Memos (write ups) regarding attendance and termination documentation
- Ordered office supplies for office bi-weekly
- Updated Master Schedule with all Team Member schedule updates, week over week
- Updated weekly Staffing Analysis report
- Submitted tickets for Team Members to HR and IT regarding support for
- Submitted parking additions or deletes monthly, to Sky Harbor Airport Parking Office
- Submitted and processed badging applications and other documents to CBP Office and Sky Harbor Airport Badging Office for newly hired Team Members and renewals
- Weekly reporting of progress in assignments to Director and Management/Operations staff
- Any other tasks/projects assigned
Administrative Assistant
Jet Stream Ground Service
02.2025 - 08.2025
- Serve as liaison with airport authorities, government agencies, and internal stakeholders to ensure seamless daily operations.
- Manage shift schedules, PTO, and overtime requests to optimize staffing.
- Oversee credentialing via SIDA portal, improving security access accuracy.
- Maintain attendance logs in ACP system to support payroll accuracy.
- Draft and distribute employee counseling forms to document performance matters.
- Interface with HR to streamline internal communication and documentation.
- Monitor and respond to employee communications, ensuring timely resolution.
- Handle document filing, shredding, and faxing per compliance standards.
- Compose internal memos, reports, and executive correspondence.
- Oversee uniform inventory and distribution for staff compliance.
- Assist Time Keeper with timesheet reconciliation and payroll validation.
Administrative Assistant
Maricopa County Department of Public Health
02.2023 - 06.2024
- Coordinated complex project timelines, cross-department communication, and stakeholder engagement.
- Scheduled and managed logistics for interviews, meetings, and webinars.
- Produced research-based reports to support public health decision-making.
- Handled stakeholder and public inquiries with professionalism and empathy.
- Managed copier inventory, procurement tasks, and process improvement projects.
- Organized documents, compiled data for reports, and maintained digital records.
- Supported purchasing duties and collaborated across teams to meet program goals.
Dispatcher
Acro Service Corporation
10.2022 - 01.2023
- Coordinated emergency service dispatches for TK Elevator, including entrapment resolution.
- Tracked service calls, processed safety inspections, and logged repair requests.
- Managed service documentation, municipal notices, and compliance records.
Sponsorship Coordinator (Remote)
Eastridge Workforce Solutions
09.2022 - 10.2022
- Accept, edit and upload logos from sponsors.
- Evaluated, recommended, and implemented changes to work methods and procedures that increase efficiency.
- Uploaded vector file logos for custom reception and uploaded corresponding website links to backend sponsor’s pages.
- Attend bi-weekly virtual Marketing and Sponsorship meetings and offer additional admin support.
- Reached out to current and potential vendors/clients for logo processing and other updates for online expo directly.
Administrative Assistant
Decus Legal Services
03.2022 - 07.2022
- Prepared 150+ summons monthly; compiled 80+ default judgment packets.
- Updated defendant records and managed new account onboarding in Loyal Dog.
- Responded to court notices and coordinated with legal servers.
- Supported case preparation through document review, filing, and correspondence.
Junior Client Services (Remote)
Geneva Consulting, Inc
10.2021 - 03.2022
- Fielded inbound calls for ADP’s Up Market Express program.
- Routed service requests and coordinated account resolutions.
- Utilized CRM platforms to manage client data and escalations.
Community Associate
Regus Management Group
11.2019 - 03.2020
- Facilitated front desk operations and meeting room scheduling.
- Supported clients with mail services, IT tickets, and hospitality tasks.
Case Prep Clerk
Seattle City Attorney’s Office
06.2014 - 05.2017
- Organized RTP case files and managed court calendar prep.
- Coordinated documentation for court submission and internal databases.
- Specialized in DWLS cases and legal data retrieval across five criminal databases.
Office Manager
McRoberts Protective Agency, Inc.
02.2013 - 04.2014
- Managed payroll for 220+ guards and maintained compliance records.
- Coordinated staff onboarding, licensing (TWIC), and performance documentation.
- Led safety audits and arranged meetings, travel, and inspections.
Education
Bachelor of Science - Human Development
Warner Pacific College
Portland, OR12.2010
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Filing
- Customer and client relations
- Microsoft Excel
- Microsoft outlook
Certification
- CAPA Certified – Maricopa County Dept. of Public Health
- Arizona Fingerprint Clearance Card
- Microsoft Word (Level 2), Microsoft Excel (Level 1)
- NASPO 101 – Procurement Training
- Crucial Conversations – Communication Training
Timeline
Administrative Assistant
HHS Aviation
08.2025 - 11.2025
Administrative Assistant
Jet Stream Ground Service
02.2025 - 08.2025
Administrative Assistant
Maricopa County Department of Public Health
02.2023 - 06.2024
Dispatcher
Acro Service Corporation
10.2022 - 01.2023
Sponsorship Coordinator (Remote)
Eastridge Workforce Solutions
09.2022 - 10.2022
Administrative Assistant
Decus Legal Services
03.2022 - 07.2022
Junior Client Services (Remote)
Geneva Consulting, Inc
10.2021 - 03.2022
Community Associate
Regus Management Group
11.2019 - 03.2020
Case Prep Clerk
Seattle City Attorney’s Office
06.2014 - 05.2017
Office Manager
McRoberts Protective Agency, Inc.
02.2013 - 04.2014
Bachelor of Science - Human Development
Warner Pacific College