Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Shipley

Safford

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Loan Advisor

Bridgecrest
03.2025 - Current
  • Assisted customers with managing and understanding their auto loans, providing education on simple interest financing.
  • Processed loan payments, addressed title-related inquiries, and supported with extensions and due date modifications.
  • Fostered a positive client experience by actively listening to customer concerns and providing empathetic support throughout their journey.

Lead Teacher

Here We Grow Learning Center
10.2023 - 10.2024
  • Maintained a clean, organized, and safe learning environment compliant with health standards.
  • Facilitated effective communication among staff, enhancing teamwork and ensuring alignment on educational goals.
  • Fostered a nurturing classroom atmosphere, encouraging open communication and collaboration among students, boosting morale and teamwork.

Customer Service Representative

InTouchCX
02.2023 - 05.2023
  • Handled 30+ daily customer inquiries, verifying and updating account information for accuracy.
  • Adapted quickly to new processes in a fast-paced environment.
  • Streamlined appointment scheduling processes, enhancing efficiency and resulting in improved customer service delivery.

Co-Teacher

KinderCare
01.2021 - 01.2022
  • Cultivated a nurturing classroom environment, fostering student engagement and promoting a positive learning atmosphere.
  • Managed classroom supplies and resources efficiently.

Education

Bachelor of Science - Business Administration (Human Resources Certificate)

University of Phoenix
12-2026

Associate of Applied Science - Health Administration

Pima Medical Institute
03-2022

Skills

  • Loan Servicing

  • Payment Processing

  • Conflict Resolution

  • Problem Solving

  • Customer Service

  • Organizational Skills

  • Attention to Detail

  • Critical Thinking

  • Documentation review

  • Debt management

  • Calculate payments

  • Portfolio management

Timeline

Loan Advisor

Bridgecrest
03.2025 - Current

Lead Teacher

Here We Grow Learning Center
10.2023 - 10.2024

Customer Service Representative

InTouchCX
02.2023 - 05.2023

Co-Teacher

KinderCare
01.2021 - 01.2022

Bachelor of Science - Business Administration (Human Resources Certificate)

University of Phoenix

Associate of Applied Science - Health Administration

Pima Medical Institute

Similar Profiles

CREATE PROFILE
Lauren Shipley