Laurie Eland-Smith
Sun City West
Summary
Experienced Payroll Manager with a strong track record in payroll processing and compliance. Skilled in managing audits and training staff, resulting in improved accuracy and efficiency in payroll operations. Committed to optimizing payroll systems to enhance organizational performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Payroll Manager
Leadpoint Business Services
Phoenix
10.2002 - 05.2025
- Managed payroll processing for diverse employee groups in a fast-paced environment.
- Oversaw compliance with federal and state payroll regulations and policies.
- Coordinated payroll audits to ensure accuracy and adherence to standards.
- Implemented payroll software updates to enhance system efficiency and functionality.
- Trained staff on payroll procedures and system usage to improve performance.
- Resolved employee payroll inquiries promptly to maintain high satisfaction levels.
- Developed and maintained documentation for payroll processes and procedures.
- Calculated and processed payroll for 2000+ employees weekly across 23 states, ensuring timely and accurate compensation.
- Onboarded new employees in time reporting and payroll systems.
- Managed the processing of new hires and terminations in the payroll system.
- Oversaw payroll processing for temporary, hourly, and salaried employees to ensure accurate compensation.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Maintained detailed records of all wage calculations and deductions.
- Calculated overtime, vacation sick hours, and other categories of time.
- Reconciled monthly payroll accounts to ensure accurate payments to employees.
- Performed quality checks on final payrolls prior to their transmission or distribution.
- Processed employee rehires, transfers, terminations and withholdings.
- Coordinated child support deductions and distributed wage assignments.
- Processed requests from employees related to direct deposit enrollment or address changes.
- Prepared reports related to wages, taxes, garnishments, 401K contributions and benefits packages.
- Resolved discrepancies between payroll records and timekeeping systems.
- Developed processes for streamlining the workflow associated with payroll operations.
- Updated and reconciled retirement, tax, and health care accounts.
- Created training materials for new staff members on how to process payroll transactions accurately.
- Analyzed payroll expenses and developed strategies that optimized payroll budget management.
- Resolved complex payroll issues, serving as the primary point of contact for employee inquiries and concerns.
- Managed year-end processing tasks, including tax document preparation and distribution to employees.
- Led transition to new payroll software, managing system selection, data migration, and staff training to enhance payroll operations.
- Negotiated contracts with payroll service providers, ensuring cost-effective solutions for the organization.
- Collaborated with external auditors during annual audits, providing necessary payroll records and explanations.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Coordinated preparation of external audit materials and external financial reporting.
Education
Bachelor of Arts - Hotel Adimnistration/Management
McConnell
Minneapolis, MN05-1987
Skills
- Payroll administration
- Payroll processing
- Weekly payroll processing
- Year-end procedures
- Payroll audits
- Payroll audit
- Payroll tax filings
- Tax compliance
- Garnishment processing
- Payroll documentation
- Payroll software
- Payroll system implementation
- Payroll training
- New hire processing
- Unemployment benefits claims
- Data entry
Certification
- CPP - Certified Payroll Professional
- Certified Payroll Specialist in ADP Workforce Now
- Certified Time & Attendance Specialist in ADP Workforce Now
- SHRM Certified
Timeline
Payroll Manager
Leadpoint Business Services
10.2002 - 05.2025
Bachelor of Arts - Hotel Adimnistration/Management
McConnell